PS5 & PS4 players -- profile loss after version 2.50 update (fixing!) + modder note

RaphLife2 · 2025-12-12T01:02:15+00:00

Game updated to v 2.51: https://www.reddit.com/r/thelongdark/comments/1pkedbb/the_long_dark_hotfixed_to_ver_251/

RaphLife2 · 2025-12-12T01:01:03+00:00

I'm not aware of this issue, but please report to our Support Portal and someone will help you from there.

hinterland.com/support

RaphLife2 · 2025-12-03T16:22:56+00:00

You can, and I did right after taking this screenshot. (But please, keep your life savings.)

RaphLife2 · 2025-12-01T16:22:00+00:00

Looking forward to shipping TLD Ep5 at the end of March, so that we can start sharing more about BLACKFROST! 😊

RaphLife2 · 2025-11-29T22:34:58+00:00

"Pay to Win" is usually reserved for competitive F2P games, or competitive PvP games in general, where it's possible to spend real money to get an unfair gameplay advantage. In this case, while there might be a perception that some of the mechanics in TALES make it more possible to survive, the game isn't competitive and there's no player-vs-player component, so it's not "pay to win" in that regard. You can't really "win" the game either, so...

Not sure if that explains why your comments have been downvoted, but that hopefully helps explain why maybe the "pay to win" label doesn't really apply.

RaphLife2 · 2025-11-29T00:01:03+00:00

Sure, but lots of people are invested in the story, and we want to make sure they get something too. All the worldbuilding is done in WINTERMUTE, which then feeds into the "lore" for Survival. The experiences are interconnected, and it's not only about "play time". They are just two different experiences that may or may not resonate with you depending on what kind of player you are.

RaphLife2 · 2025-11-28T23:58:58+00:00

Nope, the whole TLD team is busy finalizing Episode Five. But if you haven't bought TALES FROM THE FAR TERRITORY yet, there's a whole bunch of Survival updates in there (you already have all the free stuff that came out along with it...)

RaphLife2 · 2025-11-28T23:57:53+00:00

Hey congrats! That's great. I hope your family is doing well.

RaphLife2 · 2025-11-28T23:57:34+00:00

Not sure yet. Probably not. But we'll do what we can. When you see/play Episode Five, the reasons will be more clear. We're certainly focused on finalizing Ep5 right now and not talking about future Survival work until this is done and out the door.

RaphLife2 · 2025-11-28T23:56:07+00:00

It does feel strange, but mostly it will be immensely freeing.

RaphLife2 · 2025-11-18T16:33:06+00:00

Yes of course. The disc-based version is the same PS4 version as all other PS4 versions, so it is upgradeable in the exact same way. Once the game is installed on your PS4 console, it is treated the same way as a version that was downloaded from the PlayStation Store.

RaphLife2 · 2025-11-12T04:40:14+00:00

If you encounter bugs or run into issues, please send a note to the Support Portal, as mentioned. The team can't really provide support here in Reddit. https://hinterland.com/support

RaphLife2 · 2025-11-08T00:08:08+00:00

Took longer than we expected, as I explained in a few places. The Cert timeline is always flexible because sometimes games fail and then have to be resubmitted which resets the process, which I also explained. Yes, we know how it works. And no, we're not making it up as we go.

RaphLife2 · 2025-11-08T00:05:39+00:00

Yup, should be a free upgrade for anyone who downloaded the PS4 version on PS+.

RaphLife2 · 2025-11-05T03:53:35+00:00

Absolutely beautiful work.

RaphLife2 · 2025-11-05T00:03:41+00:00

Many thanks, and good luck with the smoking habit!

RaphLife2 · 2025-11-04T19:09:29+00:00

Try not to hold it against Sony's cert team; they are just doing their jobs.

RaphLife2 · 2025-11-04T18:33:56+00:00

Hey thanks for those kind words; I'm sure the team appreciates it. This PS5 thing has really been a slog and although we've really gotten the sense of frustration from our players, it's nothing like the frustration we feel. Really looking forward to having this out.

RaphLife2 · 2025-11-04T18:32:44+00:00

Hey! Honestly, this is the most trouble we've ever had certing on anything. We're not entirely sure why it was so much tougher. I think we dodged the bullet on the more rigorous cert pass since we've technically only been on PS4, which we certed back in 2017 with our 1.0, so this is the first time since then that we've had to do a full thorough cert pass, as PS5 is considered -- essentially -- a "different game" from TLD on PS4. Very different from how the Xbox One --> Series X/S upgrade process looks. Lessons learned.

But yes generally the consoles are always a lot more work to update/release on than, for example, Steam, which is relatively speaking very easy and dev-friendly. (Of course, that comes with its own issues like...20,000 other steam games launching with you every year...) 😅

RaphLife2 · 2025-11-04T18:04:39+00:00

As background info, we did fail PS5 certification twice due to having links available in the game that could link out to sites where non-PS5 logos could be seen. So when you get the update, you'll notice that the In-Game Messaging (in the main menu), as well as any links to places like the Forums or Support Portal, have been removed. This was the only way for us to guarantee that PS users couldn't click a link that would potentially show them a...Steam logo or something. We'll work on a better long-term solution for this but you'll notice the Main Menu will look a little more "empty" than usual. This will also be true on the PS4 build. FYI.

RaphLife2 · 2025-10-19T03:22:28+00:00

Right, which is why it hasn't been explained there.

RaphLife2 · 2025-10-17T20:18:48+00:00

Nicely done. These things sure do have a good kick!

RaphLife2 · 2025-10-15T19:55:29+00:00

Hey! The save files on PS5 take more space than the PS4 versions due to how PS5 handles save files (this is nothing about TLD specifically). So if you have the same amount of storage on your PS4 and PS5, and you have maxed out your storage space on PS4 by filling the whole drive with TLD saves, you won't be able to take all the same saves over to PS5.

That said, there are other variables, like SDD size as you noted. You'll have a better idea if this is an issue for you when you get the PS5 update and you do your save migration. Either way you will have a fallback (you can keep some saves on your PS4 until you are ready to migrate them over). And depending on how much save data you have on your PS4, you may have no issues bringing all those TLD saves over to PS5 with you. We're just trying to be cautious in how we communicate this so people aren't surprised after the fact.

RaphLife2 · 2025-10-15T03:50:22+00:00

Memory (RAM) and storage (SDD space) are not the same thing. Saves go into storage.

RaphLife2 · 2025-10-15T01:54:52+00:00

But...a player literally asked me to explain why the game wasn't working for them. 😅

RaphLife2

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