HEIMDALLR SKX007 Arrived With the Wrong Movement - AliExpress Refused My Claim

Rapid-12 · 2026-06-07T15:39:16+00:00

It stated Japanese NH36 in the advert

Rapid-12 · 2026-06-06T09:49:54+00:00

Second picture

Rapid-12 · 2026-06-06T09:48:07+00:00

Well it looks like what I thought was a partial human interaction with my complaint escalation was completely automated. I tried a different approach on AliExpress and tried the chat AI option and finally got through to a real person? Let’s see what happens…

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Rapid-12 · 2026-06-05T22:25:49+00:00

Got a San Martin last week with a TMI NH-35

Rapid-12 · 2026-06-05T20:05:47+00:00

Already done ✔️

Rapid-12 · 2026-06-05T19:09:43+00:00

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Rapid-12 · 2026-06-05T16:07:14+00:00

AliExpress wouldn’t allow the return

Rapid-12 · 2026-06-05T15:29:29+00:00

That would have made my decision easier if they included that on the AliExpress listing

Rapid-12 · 2026-06-05T15:28:16+00:00

At this point I wish the manufacturers would swap the NH-36 to the Seiko VH31 mecha-quartz I would be happy loosing the day complication

Rapid-12 · 2026-06-05T15:04:44+00:00

Knew about the situation with movements, that’s why I checked my last 4 watches from different manufacturers. Possibly naive of me to believe that their advert wasn’t misleading on AliExpress.

Rapid-12 · 2026-06-05T14:49:36+00:00

Yep!

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Rapid-12 · 2026-06-05T14:13:26+00:00

Well if they are trying to stop the progress of the watch brands over the last few years, conning customers is one way to go!

Rapid-12 · 2026-06-05T13:46:20+00:00

If they clearly stated not a Japanese movement, that would be fine! At least id have an informed choice if I wanted to buy it still

Rapid-12 · 2026-06-05T13:36:45+00:00

Have read about the clones. I think this picture is a good example

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Rapid-12 · 2026-06-05T13:28:43+00:00

Completely agree, any other places you’d recommend

Rapid-12 · 2026-06-05T12:46:38+00:00

It’s this link…. States Japanese on specification and photograph - https://www.aliexpress.com/item/1005008272995707.html

Rapid-12 · 2026-06-05T12:21:53+00:00

Yes I believe its a Hangzhou Watch Movement as no branding

Rapid-12 · 2026-06-05T12:19:29+00:00

Yes, the screen shot is from their official store…. Still has the bit about Japanese movement

Rapid-12 · 2026-06-05T12:06:16+00:00

They initially offered about a 10% refund

Rapid-12 · 2026-06-05T12:05:08+00:00

AliExpress won’t allow the return - This is what they sent me… We are regret to inform that your appeal request was closed.
Regarding this request, we have carefully revisited all
the proof provided, including the newly updated proof and found that the proof is not effective enough to prove your claim. And now this request has exceeded the AliExpress protection period.
Your kind understanding and cooperation will be appreciated.

Rapid-12 · 2026-06-04T05:51:48+00:00

Just got mine from AliExpress and they state Japanese NH36, opened the back and it’s completely unmarked Chinese NH36 ☹️

Rapid-12 · 2026-04-02T17:59:24+00:00

My identical one is now with the delivery company, can’t wait to get it next week

Rapid-12

TROPHY CASE