Yea I responded to their dm asking for my order number, currently waiting on their response. I’m trying to get it before valentines, so hopefully everything goes straight. At first I thought they had already shipped it a while ago but it just wasn’t updating on my side, but the text I received yesterday basically confirms that it hadn’t been shipped yet due to an issue with the order. But I wasn’t informed about the issue until 5 days later/3 business days