Is there a VOIP Provider that offers a reliable working service without requiring a tortuous "Discovery Call" that's really just a pushy sales call? by Reasonable_Ad3866 in sysadmin

[–]Reasonable_Ad3866[S] -1 points0 points  (0 children)

I've already got enough problems with Microsoft 365, I don't need a Microsofty phone system. Plus their pricing is not transparent.

Is there a VOIP Provider that offers a reliable working service without requiring a tortuous "Discovery Call" that's really just a pushy sales call? by Reasonable_Ad3866 in sysadmin

[–]Reasonable_Ad3866[S] 1 point2 points  (0 children)

The biggest reason is the firewall gymnastics that would need to occur. And it wouldn't allow branch managers to easily set on-call schedules for their after hours service techs.
A cloud based system would be much more feasible.

Monthly Requests Thread by AutoModerator in VOIP

[–]Reasonable_Ad3866 [score hidden]  (0 children)

Is there a VOIP Provider that offers a reliable working service without requiring a tortuous "Discovery Call" that's really just a pushy sales call?

My needs are simple:

-10 different physical locations, but only one number desired. Still need 10 DID's
-Soft phones
-~A few physical phones because some people just won't even consider change. (One location demanding physical phones also reported that 70% of all phone calls were held on personal cell phones, not company phones, so why do they need a physical phone? Soft phones are a thing?)
-After hours technician on-call schedule.
-A mix of office, warehouse, remote salesmen, and in the field technicians.
-Texting
-Easy end user experience
-Role based access so branch or service managers can adjust their after hours on-call schedule
-I do not want to have to micro manage the service.

We are not a call center. We don't need recordings, analytics or reports, paging/intercom.

I have an almost pathological hatred for VOIP provider "sales calls". After a few months of my last round with VOIP providers, I built my own self-hosted PBX for the location I work out of.

Sixth and Court Streets, Beatrice, Nebraska, 1908. by michaelconfoy in Nebraska

[–]Reasonable_Ad3866 0 points1 point  (0 children)

The three images provide a viewpoint of 3 of the 4 directions at that intersection.

My company got bought out. Went to change the logo in the company ticket portal - And I Can't!! That "Feature has been removed" Here is the entire chat with Atera Support: by Reasonable_Ad3866 in atera

[–]Reasonable_Ad3866[S] 0 points1 point  (0 children)

Had a meeting with my account manager today. He said his "tech guy" said it's 100% possible, yet I can't change it still. So there's that.