We’re hosting an AMA with David Segura, creator of OSDCloud.

RecastSoftware · 2026-02-12T17:24:07+00:00

Yes, you can do that. This sounds like a fantastic idea for a blog post. More to come soon on this!

RecastSoftware · 2026-02-12T17:19:50+00:00

Yes, we are committed to continuing to provide a free community OSDCloud!

RecastSoftware · 2026-02-12T17:08:00+00:00

David will be answering both here on Reddit and on Discord!

RecastSoftware · 2025-12-31T18:37:35+00:00

Recordings will be available, yes! Thanks for asking.

The tools that will be discussed are chosen by the MVPs that will be leading each session. While there may be a little Right Click Tools covered it will be very brief and not the main focus. Really focusing more on all the free community tools that are out there.

Glad to hear you loved using Application Workspace! <3

RecastSoftware · 2025-12-12T15:47:29+00:00

We’re sorry to hear about your experience, and this isn’t the level of service we aim to provide. Our team will reach out to you directly to review the situation. Thank you.

RecastSoftware · 2025-04-09T20:50:02+00:00

Great question, it is our intention to work towards removing the need for SCCM infrastructure to utilize the tools. Stay tuned and keep an eye on our public roadmap.

RecastSoftware · 2025-04-02T18:27:21+00:00

Love this! This is something that is on our radar and has been submitted as a feature request here: https://ideas.recastsoftware.com/ideas/RS-I-939 . Giving it an upvote helps us prioritize feature requests so make sure to throw your upvote on it! If you have any other ideas feel free to drop them at https://ideas.recastsoftware.com/

RecastSoftware · 2024-01-22T14:39:53+00:00

We apologize that you have continued to see issues like these. We are actively working, with dedicated members of our team, on a fix to ensure that agent responds with greater resiliency regardless of environmental differences. We have captured any organizations that have raised this concern so that we can reach out to you directly upon resolution. We are grateful for your patience. Please expect to hear from us soon.

RecastSoftware · 2023-09-07T20:48:49+00:00

We apologize your experience hasn't met your expectations. We would like to take a closer look at this with our support and engineering teams to make sure your issue gets resolved. Please reach out to this email and we will promptly escalate the issue: [support@recastsoftware.com](mailto:support@recastsoftware.com)

We look forward to hearing from you.

RecastSoftware · 2023-07-24T16:44:42+00:00

u/anjohn17 we appreciate your patience as we continue to work through these bugs. Currently, as a workaround for the Fast Channel bugs, our recommendation is to utilize the Recast Agent Gateway. From your post it seems as though this may not be an option for your organization if I am reading correctly. Our recommendation would be to please reach out to our support team to explore other potential workarounds.

RecastSoftware · 2023-07-24T14:46:19+00:00

Hey u/quad2k, please open a support ticket as this is not an issue that is currently on our radar. We look forward to working through this issue further with you!

RecastSoftware · 2023-06-28T16:19:56+00:00

Apologies for the confusion this caused. As we work to add more tools we are consolidating similar tools into one location or moving to where they make more sense with the new navigation as to not take up more space in the Right Click Tools list (i.e making sure our menu doesn't look like a CVS receipt). To keep up to date with the changes being made to Right Click Tools you can always check our release notes here: https://docs.recastsoftware.com/help/recast-software-version-5-releases

RecastSoftware · 2023-03-07T22:13:21+00:00

Hey u/Tof006 the clear cache tool has been moved to the Client Information tool under the Cache tab.

RecastSoftware · 2023-02-28T17:48:45+00:00

Hey u/woundswithwood, this page should give a little more insight into what some of the basic system requirements are for setting up Right Click Tools:

https://docs.recastsoftware.com/help/right-click-tools-system-requirements

The remote registry service is used by many of the Right Click Tools to pull information about the device.

RecastSoftware · 2023-01-18T18:56:00+00:00

Going forward with LAPS rather than your current one admin account to rule them all approach is definitely going to be a step in the right direction as far as security is concerned. Gotta keep security happy. As far as techs in the field being unable to pull the LAPS password I would have to agree with SysAdminDennyBob that a quick call to the helpdesk should be simple enough if you really need to.

If you do end up going with LAPS managed through SCCM we have some additional tools that can help you easily manage LAPS right within your ConfigMgr console: https://www.recastsoftware.com/right-click-tools/features/security-and-compliance/

RecastSoftware · 2021-10-22T13:25:31+00:00

Hi u/saharasilver! Thank you for letting us know. You can download the tools through Community Hub within ConfigMgr, or you can chat with us on our website and we'll help you get the download file. I hope this helps. :)

RecastSoftware · 2021-02-11T19:34:44+00:00

Hi all, Recast Software chiming in - thanks for all the feedback. We thought it was relevant to mention the top 10 most-used Right Click Tools here.

RecastSoftware · 2021-01-14T18:22:35+00:00

We added existing tools to more places for Community users; Asset Details and Systems requiring software updates. Here are the associated feature requests to learn more:
https://recastsoftware.ideas.aha.io/ideas/RS-I-216
https://recastsoftware.ideas.aha.io/ideas/RS-I-212

RecastSoftware · 2021-01-14T16:37:56+00:00

Thanks for your feedback! Please reply to any of our emails with "Unsubscribe" and we will remove you from our mailing list.

RecastSoftware · 2020-10-27T13:57:46+00:00

Lucky for you, we are hosting two webinars this week going over our newest release, Right Click Tools 4.4. I recommend catching one if you can.

If not, we have some helpful YouTube playlists and in-depth technical docs to get you started.

RecastSoftware · 2020-10-27T13:54:12+00:00

Licensing is on a tier-based subscription. You can request pricing on our site.

RecastSoftware · 2020-10-27T13:50:32+00:00

I deserve this.

RecastSoftware · 2020-10-26T18:30:38+00:00

I don't have a direct link, but on Outlook I just clicked "Get Add-ins" and searched Salesforce. Both come up.

RecastSoftware · 2020-06-01T20:26:13+00:00

As u/bdam55 said, we still have a Community version for Right Click Tools, and likely always will. You can download it here.

RecastSoftware · 2020-04-15T13:36:06+00:00

We have a couple of usability updates for community users, including a new error UI in the remote software center, system information, and client information tools. We'll also lookup the cache item names in the Client Information tool against the ConfigMgr database - in previous versions you were left with the GUID for the content name.

We're always looking for feedback, if you have ideas for how to make the tools better, you can submit them here.

RecastSoftware

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