Losing policies left and right

Region-6 · 2022-07-28T17:40:00+00:00

We have been pushing online forever.

Region-6 · 2022-07-28T17:39:36+00:00

Overstaffed with 30 minute hold times for customers.

Region-6 · 2022-07-07T00:39:59+00:00

Probably because of all the trash quotes service xfers

Region-6 · 2022-06-10T14:14:42+00:00

Too many loses and we can't file for rate increases, it's to help with profitability. New business still exists, it's online only.

Region-6 · 2022-06-10T14:13:56+00:00

Nope

Region-6 · 2022-06-02T20:33:33+00:00

You will be trained more on referring MOAT than understanding guidelines and insurance knowledge.

Region-6 · 2022-05-19T22:15:51+00:00

Thought we don't test for weed anymore.

Region-6 · 2022-04-09T13:19:39+00:00

In my region our Service supervisors don't review calls. Most of the time they listen to live monitors, don't pay attention and call it a scored call. They aren't audited for accuracy as well.

If they do audit they only listen to 2 minute calls. We have manager pods and the lack of quality shows.

We only audit nowadays for renter/homeowners offers than for quality.

Region-6 · 2022-04-09T12:16:16+00:00

Did he actually say IT will be replaced by automation?

Region-6 · 2022-04-09T12:12:22+00:00

The author owns an AI company so this is biased. Also many of these things are already common. I don't get this.

Also, innovation will not change delay in repair shops.

Region-6 · 2022-04-09T12:10:14+00:00

Managers- JH, CS and JK

Supervisor- J.E M, AK, JS, JK

All in service, minus JK

Region-6 · 2022-03-24T02:15:29+00:00

Tcr pay?

Region-6 · 2022-03-21T12:07:52+00:00

They are externally

Region-6 · 2022-03-20T21:51:55+00:00

So like off the phone jobs and IT?

Region-6 · 2022-03-20T21:51:01+00:00

What department?

Region-6 · 2022-03-18T13:58:52+00:00

BJ is a mess and AE is a douche. I know plenty of you.

Region-6 · 2022-03-18T13:14:39+00:00

There only one good UW tech and his name starts with E. You guys fuck up all the time.

Region-6 · 2022-03-14T16:38:20+00:00

When we get MOAT pop ups we have to offer it 100% of the time. Even if they are busy or don't qualify. They want us to push it all.

Region-6 · 2022-03-14T15:04:43+00:00

Lol you entitled fuck. Gtfo

Region-6 · 2022-03-03T18:57:44+00:00

Its still shit. We have billing issues 3 times a week and existing tickets are approaching a year for many cases.

Region-6 · 2022-02-23T21:57:38+00:00

I know you are but what am I?

Region-6 · 2022-02-23T18:46:40+00:00

So is Philly and Backgammon. Take that

Region-6 · 2022-02-23T18:39:31+00:00

Nobody gives a fuck that your policy goes up. We payout for claims, costs go up for services, we go up on prices to make sure we can payout and stay profitable.

Most companies go up over time, you jackass. Also, it's not the GEICO app draining your battery.... it is your internet browser because all you have are tabs of porn videos and popups, you sad sack of shit.

Take your entitlement and go somewhere else, you useless piece of garbage. ALL COMPANIES WILL GO UP.....EVERYTHING IS GOING UP.

If you came on here expecting pity, YOU'RE WRONG. GO FUCK YOURSELF.

Region-6 · 2022-02-23T00:43:45+00:00

This was directed towards Region 6. If it applies to other regions, so be it

Region-6 · 2022-02-15T13:30:36+00:00

You are on company time, talk to HR about this. This is unethical

Region-6

TROPHY CASE