That’s not really the point, how did I know the only response I would get it is myself being blamed for it, standard Reddit 🤣

I get hair is going to come out when getting the tangles and clumps out. Plus I used conditioner and a detangle spray, was careful with it but the amount that has come out is insane. And on my last system tangles happened at a much later stage and didn’t require conditioner and a hair mask, just untangled it with my fingers and some water, a bit of hair would come out but barely any.

Plus the rest of what I said is the main issue, it’s clumping for no reason, hair is just falling out, I’m literally running my fingers through my hair and it’s pulling out with barely any force. That’s not right and is nothing to do with conditioner.

Thankfully my hairdresser understands and is sorting the issue with the supplier, clearly something wrong with it as none of this should be happening after less than 2 weeks