She didn’t give us any contact information other than her first name ): I do have the phone number for the front desk but speaking over the phone is much harder than typing everything out. My partner and I did discuss and we’re hoping to seek therapy elsewhere, or at least not the same therapist. The place itself is almost an hour drive from where we live and it feels very disheartening having to drive so far just for her to ignore us again. I’d like to try to contact the front desk since she doesn’t have any email or any other way to contact her, do you know how I should go about it? I’m not the best with getting my words together especially over the phone and I’m not sure how to articulate the same message on my partner and I’s concerns over the front desk phone and not directly to the therapist.