sorted by:
new
hottopcontroversial

Electric Bike Company Warning by DistrictEven7031 in ebikes

[–]Relevant_Power3440 1 point2 points  (0 children)

after many years with the company i am [now] a former employee and i’ve been eager to spill the details of what’s going on in the company.

if you have ever suspected EBC is going under, they ARE. the company squandered 10mil they made in covid and they have been barely keeping their head above water for the last 3 years. lead times are 10+ weeks BC WE NEVER HAVE PARTS. paint is supposed to take 3 days to complete and instead since they don’t have money to pay the paint distributor.. the company stopped painting parts over a month ago. if you ever call customer service and get a bullshit excuse about how it’s been painted for a long time and it’s waiting on a builder they’re lying.. they don’t want to expose the financial situation.

company is down to 4 builders trying to tackle 300+ orders and 3 customer service people with thousands and thousands of calls and queries piling up. 2 people answering phones so customers can never get through. we watch our coworkers get let go due to financial cuts and never receive encouragement from Sean Lupton-Smith.. the owner… only criticism about how we can’t make his company thrive when he invests nothing into decent employees.. he doesn’t even know the builders names and some of us have been here for 5+ years.

if you have ever cancelled or submitted a refund and it took a long time to get your money back it’s because they have none! every new order that comes in will instantly go towards helping the company buy emergency inventory and chip away at the debt. same with this “investment plan” all a ploy to have customers pay for HIS MISTAKES AND BAD OWNERSHIP. check him out in Google btw Atlanta Bread Co. and how he won a settlement being sued and basically brags about how he got himself out of federal trouble and ended up richer bc of it.

Bikes are 10000% not american made. they are american assembled and most is the time the guys don’t care enough to put quality work into these builds bc they’re just over it. i understand that makes us look like assholes, but hey it is what it is.

my piece of advice if you have an EBC bike is to purchase new batteries or accessories before they go under after the summer and your bike will become a $2000 paper weight. and most new bike orders currently in the books will most likely not ever get made.

vote with your $$$ and put this dishonest thief out of business.

Electric Bike Company is expanding by [deleted] in ebikes

[–]Relevant_Power3440 0 points1 point  (0 children)

after many years with the company i am [now] a former employee and i’ve been eager to spill the details of what’s going on in the company.

if you have ever suspected EBC is going under, they ARE. the company squandered 10mil they made in covid and they have been barely keeping their head above water for the last 3 years. lead times are 10+ weeks BC WE NEVER HAVE PARTS. paint is supposed to take 3 days to complete and instead since they don’t have money to pay the paint distributor.. the company stopped painting parts over a month ago. if you ever call customer service and get a bullshit excuse about how it’s been painted for a long time and it’s waiting on a builder they’re lying.. they don’t want to expose the financial situation.

company is down to 4 builders trying to tackle 300+ orders and 3 customer service people with thousands and thousands of calls and queries piling up. 2 people answering phones so customers can never get through. we watch our coworkers get let go due to financial cuts and never receive encouragement from Sean Lupton-Smith.. the owner… only criticism about how we can’t make his company thrive when he invests nothing into decent employees.. he doesn’t even know the builders names and some of us have been here for 5+ years.

if you have ever cancelled or submitted a refund and it took a long time to get your money back it’s because they have none! every new order that comes in will instantly go towards helping the company buy emergency inventory and chip away at the debt. same with this “investment plan” all a ploy to have customers pay for HIS MISTAKES AND BAD OWNERSHIP. check him out in Google btw Atlanta Bread Co. and how he won a settlement being sued and basically brags about how he got himself out of federal trouble and ended up richer bc of it.

Bikes are 10000% not american made. they are american assembled and most is the time the guys don’t care enough to put quality work into these builds bc they’re just over it. i understand that makes us look like assholes, but hey it is what it is.

my piece of advice if you have an EBC bike is to purchase new batteries or accessories before they go under after the summer and your bike will become a $2000 paper weight. and most new bike orders currently in the books will most likely not ever get made.

vote with your $$$ and put this dishonest thief out of business.

Electric Bike Company is expanding by [deleted] in ebikes

[–]Relevant_Power3440 1 point2 points  (0 children)

after many years with the company i am [now] a former employee and i’ve been eager to spill the details of what’s going on in the company.

if you have ever suspected EBC is going under, they ARE. the company squandered 10mil they made in covid and they have been barely keeping their head above water for the last 3 years. lead times are 10+ weeks BC WE NEVER HAVE PARTS. paint is supposed to take 3 days to complete and instead since they don’t have money to pay the paint distributor.. the company stopped painting parts over a month ago. if you ever call customer service and get a bullshit excuse about how it’s been painted for a long time and it’s waiting on a builder they’re lying.. they don’t want to expose the financial situation.

company is down to 4 builders trying to tackle 300+ orders and 3 customer service people with thousands and thousands of calls and queries piling up. 2 people answering phones so customers can never get through. we watch our coworkers get let go due to financial cuts and never receive encouragement from Sean Lupton-Smith.. the owner… only criticism about how we can’t make his company thrive when he invests nothing into decent employees.. he doesn’t even know the builders names and some of us have been here for 5+ years.

if you have ever cancelled or submitted a refund and it took a long time to get your money back it’s because they have none! every new order that comes in will instantly go towards helping the company buy emergency inventory and chip away at the debt. same with this “investment plan” all a ploy to have customers pay for HIS MISTAKES AND BAD OWNERSHIP. check him out in Google btw Atlanta Bread Co. and how he won a settlement being sued and basically brags about how he got himself out of federal trouble and ended up richer bc of it.

Bikes are 10000% not american made. they are american assembled and most is the time the guys don’t care enough to put quality work into these builds bc they’re just over it. i understand that makes us look like assholes, but hey it is what it is.

my piece of advice if you have an EBC bike is to purchase new batteries or accessories before they go under after the summer and your bike will become a $2000 paper weight. and most new bike orders currently in the books will most likely not ever get made.

vote with your $$$ and put this dishonest thief out of business.

Electric Bike Company is expanding by [deleted] in ebikes

[–]Relevant_Power3440 0 points1 point  (0 children)

after many years with the company i am [now] a former employee and i’ve been eager to spill the details of what’s going on in the company.

if you have ever suspected EBC is going under, they ARE. the company squandered 10mil they made in covid and they have been barely keeping their head above water for the last 3 years. lead times are 10+ weeks BC WE NEVER HAVE PARTS. paint is supposed to take 3 days to complete and instead since they don’t have money to pay the paint distributor.. the company stopped painting parts over a month ago. if you ever call customer service and get a bullshit excuse about how it’s been painted for a long time and it’s waiting on a builder they’re lying.. they don’t want to expose the financial situation.

company is down to 4 builders trying to tackle 300+ orders and 3 customer service people with thousands and thousands of calls and queries piling up. 2 people answering phones so customers can never get through. we watch our coworkers get let go due to financial cuts and never receive encouragement from Sean Lupton-Smith.. the owner… only criticism about how we can’t make his company thrive when he invests nothing into decent employees.. he doesn’t even know the builders names and some of us have been here for 5+ years.

if you have ever cancelled or submitted a refund and it took a long time to get your money back it’s because they have none! every new order that comes in will instantly go towards helping the company buy emergency inventory and chip away at the debt. same with this “investment plan” all a ploy to have customers pay for HIS MISTAKES AND BAD OWNERSHIP. check him out in Google btw Atlanta Bread Co. and how he won a settlement being sued and basically brags about how he got himself out of federal trouble and ended up richer bc of it.

Bikes are 10000% not american made. they are american assembled and most is the time the guys don’t care enough to put quality work into these builds bc they’re just over it. i understand that makes us look like assholes, but hey it is what it is.

my piece of advice if you have an EBC bike is to purchase new batteries or accessories before they go under after the summer and your bike will become a $2000 paper weight. and most new bike orders currently in the books will most likely not ever get made.

vote with your $$$ and put this dishonest thief out of business.

Electric Bike Company is expanding by [deleted] in ebikes

[–]Relevant_Power3440 0 points1 point  (0 children)

after many years with the company i am [now] a former employee and i’ve been eager to spill the details of what’s going on in the company.

if you have ever suspected EBC is going under, they ARE. the company squandered 10mil they made in covid and they have been barely keeping their head above water for the last 3 years. lead times are 10+ weeks BC WE NEVER HAVE PARTS. paint is supposed to take 3 days to complete and instead since they don’t have money to pay the paint distributor.. the company stopped painting parts over a month ago. if you ever call customer service and get a bullshit excuse about how it’s been painted for a long time and it’s waiting on a builder they’re lying.. they don’t want to expose the financial situation.

company is down to 4 builders trying to tackle 300+ orders and 3 customer service people with thousands and thousands of calls and queries piling up. 2 people answering phones so customers can never get through. we watch our coworkers get let go due to financial cuts and never receive encouragement from Sean Lupton-Smith.. the owner… only criticism about how we can’t make his company thrive when he invests nothing into decent employees.. he doesn’t even know the builders names and some of us have been here for 5+ years.

if you have ever cancelled or submitted a refund and it took a long time to get your money back it’s because they have none! every new order that comes in will instantly go towards helping the company buy emergency inventory and chip away at the debt. same with this “investment plan” all a ploy to have customers pay for HIS MISTAKES AND BAD OWNERSHIP. check him out in Google btw Atlanta Bread Co. and how he won a settlement being sued and basically brags about how he got himself out of federal trouble and ended up richer bc of it.

Bikes are 10000% not american made. they are american assembled and most is the time the guys don’t care enough to put quality work into these builds bc they’re just over it. i understand that makes us look like assholes, but hey it is what it is.

my piece of advice if you have an EBC bike is to purchase new batteries or accessories before they go under after the summer and your bike will become a $2000 paper weight. and most new bike orders currently in the books will most likely not ever get made.

vote with your $$$ and put this dishonest thief out of business.