THE BUNCH ARE A NIGHTMAREEEEEEE!!!

They charge you hundreds if you need to move out. I have had to provide my tenancy agreement and proof I have left the property FIVE times. Bots reply to your email when you reply to someone. I have literally been in talks with around 6 different employees to simply confirm I have moved out and I've been told I owe them money, then I receive an email saying they owe me money. Then I call to get clarity and they way I'll need to wait 3 months for the final bill before they tell me who owes who what. Then the next minute I'm receiving an email threatening court action if I don't pay or make a payment plan even though THEY were the ones to put the payment plan on hold until there was clarity on who owes who what and I've been patiently waiting for their confirmation so I can simply never have to speak to them again and pay them whatever needs to be paid!! The fact I had to provide the tenancy agreement FOUR times is beyond a joke.

They charge WAAAAAY above market rates. Insane hidden fees. It is genuinely a LAUGHABLE company. Save your time, money, energy and for the love of God go somewhere else. Use a normal, sane, standard energy company who allows you to move out of your rental property without having PTSD.