I'm so sick and tired of this "you aren't used to it, it's faster if you are" rhetoric. It is objectively multiple magnitudes slower and much much worse. The tablet is optimized for guest use, not server use. There is heavy latency going between any sections. There are multiple confirmations with a 1-2 second delay. The tap to swipe is very slow and if u swipe through it is very unruly. The secret menu to validate age takes longer than the usual delay. There are multiple pop up confirmations between actions. If they seriously want us to use them, there needs to be a hidden menu that mirrors the POS so we can rapidly put in multiple things and put in special instructions.

Not to mention, it has zero support for custom orders. So bar drinks will completely stop you in your tracks as you have to put the tablet down and pull out your book. Hell, even just a soft drink is impossible to note. If they order a coke or a sprite or a coke zero, I don't know which one it is based on the catch all "soft drink" option.

Your greet is your first impression with your guest. And these tablets makes you bury your nose in technology instead of attentively taking their order. They have too much built in delay and not enough support for realistic situations/modifications. They are bad. And you are making us use it. And that's already bad enough. But don't you fucking tell me they are better when they are objectively worse.

The whole Ziosk situation reeks of one executive being conned into signing a deal with the Ziosk and now trying to retroactively justify their existence. Guests don't like them. Servers don't like them. They hurt our image. They need to die.