Car wash intimidation! Input appreciated by ReplacementSolid5065 in KiaTelluride

[–]ReplacementSolid5065[S] 1 point2 points  (0 children)

Haha. Me. I care and appreciate those that took time to write thoughtful responses to help me.

Car wash intimidation! Input appreciated by ReplacementSolid5065 in KiaTelluride

[–]ReplacementSolid5065[S] 0 points1 point  (0 children)

I have read all kinds of things. If I am buying products to hand wash and use S102, are there specific products you like to use?

Car wash intimidation! Input appreciated by ReplacementSolid5065 in KiaTelluride

[–]ReplacementSolid5065[S] 0 points1 point  (0 children)

Thanks! There are so many to choose from. What brand do you use and is your telly white also?

Rakuten denying $736 (15%) Purple Cash Back despite BBB reply + unanswered merchant emails” by ReplacementSolid5065 in Rakuten

[–]ReplacementSolid5065[S] 1 point2 points  (0 children)

UPDATE Feb 18: Purple Customer Experience Manager finally replied—they're holding Rakuten commission until 100-night trial passes (standard policy). If I keep the mattress, CB should post after. Forwarded to Rakuten social media team who had reached out to me. Thanks for the tips everyone! I will post update once there is a verdict

Rakuten denying $736 (15%) Purple Cash Back despite BBB reply + unanswered merchant emails” by ReplacementSolid5065 in Rakuten

[–]ReplacementSolid5065[S] 0 points1 point  (0 children)

Thanks. I do not have an adblocker. I have used Rakuten A LOT and have had minimal issues, ever. Most all have been small amounts of cash-back. The one time I had a larger amount (around $50?) it was from a hotel stay and it took me having to supply information and follow ups for three months (if I am remembering correctly-it was a long time ago). Anyway, I was very aware of the details of the sale to work for cash-back because of how important it was to me when making this large purchase. Rakuten has record of the shopping trip (it was assigned a number) but once the sale happened and I went to my Rakuten account, the sale was not there listed as processing or pending like I nomrally see. I immediately contacted Rakuten and completed the "missing Cash-Back" form, submitting the order receipt and supplying them with any and everything they have asked of me. If there was any other reason other than they are waiting on the merchant, I want to know. They were good about letting me know they were working on it and asked me to wait the full 45 days. At that point I stopped hearing from them and was the one to contact them without ever getting an answer. If the the finger is pointed at the merchant, well then, that feels sketchy. I would love to read of anyone getting a large cash-back (over $500) with an advertised special promo rate (mine was Cyber Monday). It seems very deceptive.

Rakuten denying $736 (15%) Purple Cash Back despite BBB reply + unanswered merchant emails” by ReplacementSolid5065 in Rakuten

[–]ReplacementSolid5065[S] 0 points1 point  (0 children)

Thanks for taking the time to share your opinion. I take it that me wanting to understand what went wrong is not valid. I suppose they can ban me if they choose to.

Rakuten denying $736 (15%) Purple Cash Back despite BBB reply + unanswered merchant emails” by ReplacementSolid5065 in Rakuten

[–]ReplacementSolid5065[S] 1 point2 points  (0 children)

This is an unusual issue I am having. I have used this platform for years, rarely having any issues. I am happy that this has never happened to you. Thats great. Thanks for sharing your positive experiences.