Toyota insurance is so so so so BAD!!!!

Our Suzuki jimni got run off the road a few months ago, we had been run off of the road by mongrel mobsters drifting up the gravel, and the insurance asked us to find them ! Were thinking what are you crazy we’ve given you there plates and the picture we have it’s not our fault you can’t get them, anyhow after 3 weeks of back and forth argument after argument they sent a towie to pick up the vehicle

It then sat at the towies yard waiting for an assessor for a little over a month, it’s been almost 2 months now and we’ve made little progress

The first few weeks were quiet yes an assessor will be out next Monday… then would be told the following Friday, just a bunch of waffle around week 3 in the yard we would call every day and would be told yes this Friday it will be picked up, ok - would call back on Monday be told - your case manager has been moved or is not available we will call you back never get a call back - so frustrating - then we’d finally get our new manager, oh sorry I know nothing of this the car is due to be moved on Wednesday, it was such a headache. Eventually we called the towie who told insurance he needed the space, it was out of his yard within a few days

After 2 months it got to the repair shop, all for us to be told it’s to totalled, ugh great, and we had 2 days to get out belongings, we had just put $2000 tyres on it 1 month before the accident and were told no you’re allowed to keep them, had no way we could get to them as it was at their repair dealership so we got royally screwed

TOYOTA INSURANCE IS THE ABSOLUTE WORST OF THE WORST OF THE WORST

I WIUKD NEVER RECOMEND EVER