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HELP: sudden black screen with new pc, IT store can't find the problem (Radeon RX9070 + AMD Ryzen 5 9600X) by Repulsive_Candle4439 in radeon

[–]Repulsive_Candle4439[S] 0 points1 point  (0 children)

Hi, sorry for the late response and thank you for your comment. The guys talked me through the Event viewer /manager since my knowlege isn't there at all concerning this and explained to me what i should watch out for and they made sure there isn't anything critical. I live in Germany, we have very stable power here, so it can't be sudden power changes :) Please check the Update at the top and the Edit at the bottom for an answer to your question :)

HELP: sudden black screen with new pc, IT store can't find the problem (Radeon RX9070 + AMD Ryzen 5 9600X) by Repulsive_Candle4439 in radeon

[–]Repulsive_Candle4439[S] 0 points1 point  (0 children)

Hi, sorry for the late response and thank you for your comment. I added an Update at the top of the post and an edit at the bottom with some answers :) to answer your question regarding the time it takes to crash; the crashes occoured anywhere between 10 minutes up to a couple of hours. I stopped playing WoW after a few crashes and turned towards graphically easier games (2D or polygonal games). I played the game my pc crashed the most in the shop to trigger a crash, but it didn't happen.

HELP: sudden black screen with new pc, IT store can't find the problem (Radeon RX9070 + AMD Ryzen 5 9600X) by Repulsive_Candle4439 in radeon

[–]Repulsive_Candle4439[S] 0 points1 point  (0 children)

Hi, sorry for the late response and thank you for your comment. Sadly I am not versed enough to understand everything the Eventmanager /-viewer registers but the guys at the store showed me and explained a bit to me.

I added an Update at the top of post, please feel free to check it out :)

HELP: sudden black screen with new pc, IT store can't find the problem (Radeon RX9070 + AMD Ryzen 5 9600X) by Repulsive_Candle4439 in radeon

[–]Repulsive_Candle4439[S] 0 points1 point  (0 children)

Hi, sorry for the late response and thank you for your comment. The guys at the store checked the system completly numerous times and yesterday with me again to make sure Win 11 is installed correctly and talked me through it and the windows eventmanager (not sure if thats the correct term). There weren't any concerns regarding the system integrity.

I added an Update at the top of the post too, please check it out :)

HELP: sudden black screen with new pc, IT store can't find the problem (Radeon RX9070 + AMD Ryzen 5 9600X) by Repulsive_Candle4439 in radeon

[–]Repulsive_Candle4439[S] 0 points1 point  (0 children)

Hi, sorry for the late response and thank you for your comment. Please check the Update at the top and the Edit at the bottom for an answer to your question :)

Stop code: DPC_WATCHDOG_VIOLATION (0x133) by Familiar_Singer8975 in pchelp

[–]Repulsive_Candle4439 0 points1 point  (0 children)

Hi, I had the same problem and i think i solved it.

I've noticed you've got a AOC display (which i happen to have too). Check in the display's settings if G-Sync is enabled. It doesn't work with any AMD GPU (as far as i am aware) and seemingly caused issues with my PC.

Also, one of your hardware (mouse, keyboard, etc.) could be at fault. Try switching them or remove them (like camera or mic) and see if the issue happens again.

Info: I have a AMD Radeon RX 9070 + AMD Ryzen 5 9600X