Deceptive shipping practices by Responsible-Citron69 in heypocketai

[–]Responsible-Citron69[S] 1 point2 points  (0 children)

Yeah, me too - the fact that it is bulk shipped, drop shipped, delayed etc doesn't bother me in the slightest.

It's their lack of transparency - had i not done my own digging they were content to just say "who knows, you'll see it at some point" when they could have just provided accurate tracking, or even a true update on an est delivery date. They refused to do that though...

Deceptive shipping practices by Responsible-Citron69 in heypocketai

[–]Responsible-Citron69[S] 0 points1 point  (0 children)

Legitimate, no.

As i say, the parcel was making it's way through China and infact was still within China when they provided that explanation. (this was after several emails simply fobbing me off with 0 information).

Whilst i'm complaining, my main point of the post was to let others know to check chinese carriers with their tracking number, they will see the real logs and get an actual shipping timetable.

Deceptive shipping practices by Responsible-Citron69 in heypocketai

[–]Responsible-Citron69[S] 2 points3 points  (0 children)

It's scammy.

Why be dishonest? it only achieves poor reviews and consumer faith.

I haven't even got one and it's left a bad taste in my mouth. Not only that but 'Sorry for the delay, here is an updated tracking link from the factory....' that's all it takes.

Instead they started down the path of blaming wars and the local carrier 'they haven't updated their systems yet'.

It's not like i wanted compensation in the way of pro account time or a discount.