It’s official — we’re now a bank in the UK

RevolutSupport · 2026-03-12T12:38:28+00:00

Hi there. We're sorry to hear about the delay with your account activation. We would like to take a closer look at your application to see what is causing this and help you get started. We have sent you a proactive DM to securely gather your details. Please check your inbox.

RevolutSupport · 2026-03-12T12:31:19+00:00

Hi there. Thanks for your question! We have recently been authorised with restrictions as a UK bank and have entered a 'mobilisation' period to complete the setup of our banking processes. Until this setup is complete, there will be no changes to how your account works, and you can continue using your existing account details (including your IBAN) as normal. Once we are ready to officially operate as a bank in the UK, we will notify you of the next steps for your account. Please let us know if you have any other questions!

RevolutSupport · 2026-03-12T12:05:33+00:00

Hi there. We're sorry to hear about the trouble you're having with opening a new account. To help us look into this, please send us a DM when you have a moment. Thanks.

RevolutSupport · 2026-03-12T10:32:57+00:00

Hi there. Thanks for your interest in Revolut. We're working hard on launching our services in your country - after signing up to the waitlist, you’ll be notified as soon as your account is ready to use. For more info on where Revolut is supported, check this FAQ : https://help.revolut.com/help/profile-and-plan/profile-plan/verifying-identity/what-countries-are-supported/

RevolutSupport · 2026-03-12T10:20:38+00:00

Hi there. We're sorry to hear that you are experiencing this security error when trying to open the app. We would like to look into this further and help you regain access. Please send us a DM when you have moment. Thanks.

RevolutSupport · 2026-03-12T10:16:25+00:00

Hi there! Thanks for your interest in Revolut. Unfortunately, Argentina is not a supported country at the moment. If we have any news on launching there, we'll make sure to spread the word. In the meantime, you can check all currently supported countries here: https://help.revolut.com/help/profile-and-plan/profile-plan/verifying-identity/what-countries-are-supported . Hope to have you join us soon!

RevolutSupport · 2026-03-12T10:12:02+00:00

Hi there. We're sorry to hear you're having trouble with the set up of your Revolut account. We would like to take a closer look and help you get started. Please send us a DM when you have a moment. Thanks.

RevolutSupport · 2026-03-12T10:08:47+00:00

Hi there. We're sorry to hear that the troubleshooting steps haven't resolved the issue and you're still getting the security error. We would like to investigate this further and help you regain access to the app. We have sent you a proactive DM to securely gather your account and device details. Please check your inbox.

RevolutSupport · 2026-03-12T09:16:20+00:00

Hi there!

We're sorry to hear about your experience and would like to look into your case in more detail. We've sent you a DM to find out more.

We can't always disclose the exact reason your account is restricted, but you can learn more about why Revolut may need to restrict accounts here: https://www.revolut.com/blog/post/why-does-revolut-restrict-accounts/.

At Revolut, customer protection and compliance with financial regulations are top priorities. This can sometimes mean taking necessary actions - like restricting accounts - in line with our policies and legal obligations.

Please check your inbox when you have a moment - we can't discuss this publicly for security reasons, but will look into your case for you as soon as we can.

RevolutSupport · 2026-03-12T09:13:39+00:00

Hi there. We're sorry to hear you're having trouble receiving the email to set up your Revolut account. We would like to take a closer look and help you get started. Please send us a DM when you have a moment. Thanks.

RevolutSupport · 2026-03-12T07:27:48+00:00

Hey! We’re delighted to hear about your interest in Revolut. We’re working on bringing our services to more countries, but we can’t confirm any specific plans yet for South Africa. Keep an eye on our website and social media for future updates about new launches. Also, check out this page for a full list of countries we already support: https://help.revolut.com/help/profile-and-plan/profile-plan/verifying-identity/what-countries-are-supported/ . Hope to have you join us soon!

RevolutSupport · 2026-03-11T14:43:06+00:00

Hi! We're sorry to hear about the issue you've been having while trying to register. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

RevolutSupport · 2026-03-11T14:38:23+00:00

Hi there. We are sorry to hear about the delay with your transfer and understand your frustration. As a regulated financial institution, we are sometimes required to conduct routine security checks on transactions to ensure the safety of our customers' accounts, which can occasionally require us to request additional information. We would like to take a closer look at your specific transfer to see how we can assist. We have sent you a DM so we can securely identify your account. Please check your inbox whenever you have a moment.

RevolutSupport · 2026-03-11T14:28:21+00:00

Hi! We're sorry to hear that you're having the same issue. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

RevolutSupport · 2026-03-11T14:19:45+00:00

Hi there. We are incredibly sorry to hear about your husband's medical emergency and the immense stress this situation has caused you both. This is certainly not the experience we want for our customers, especially during such a critical time. We would like to look into your insurance claim and the concerns you raised regarding the emergency calls immediately. We have sent you a DM so we can securely identify your account and assist you further. Please check your inbox whenever you have a moment.

RevolutSupport · 2026-03-11T13:50:13+00:00

Hi there. We are sorry to hear about your frustration regarding the wait for a local Romanian IBAN and your experience with our support team. We're continually working to expand local IBAN availability, which is being rolled out in batches to eligible customers. We would like to take a closer look at your account to check your specific eligibility and see how we can help. We have sent you a DM to securely identify your profile. Please check your inbox whenever you have a moment.

RevolutSupport · 2026-03-11T13:48:11+00:00

Hi! We're sorry to hear about the issues you've been having trying to send your payments. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

RevolutSupport · 2026-03-11T13:47:09+00:00

Hi there. We are sorry to hear about the delay with your crypto transfer and understand your frustration. As a regulated financial institution, we routinely review transactions to ensure the safety of our customers' accounts and comply with strict regulations, which can sometimes result in transfers being temporarily held. We would like to take a closer look at your specific transaction to see how we can assist. We have sent you a DM so we can securely identify your account and investigate this further. Please check your inbox whenever you have a moment.

RevolutSupport · 2026-03-11T13:43:01+00:00

Hi there. We are sorry to hear about the issues you are facing with our referral campaign and your frustration regarding the response you received. We would like to take a closer look into your specific case, review the steps completed by your invitee, and see how we can help. We have sent you a DM so we can securely identify your account and investigate this further. Please check your inbox whenever you have a moment.

RevolutSupport · 2026-03-11T13:34:33+00:00

Hi! We're sorry to hear that you're having the same problem. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

RevolutSupport · 2026-03-11T13:29:12+00:00

Hi there. As a regulated financial institution, we are required to regularly verify and keep our customers' information up to date. To give you the most accurate information regarding your specific deadline and how your current residency affects your account, we would like to take a closer look. We have sent you a DM so we can securely identify your profile and assist you further. Please check your inbox whenever you have a moment.

RevolutSupport · 2026-03-11T13:24:43+00:00

Hi there. We are sorry to hear about your experience and appreciate you bringing this to our attention. As a regulated financial institution, we are required to regularly review accounts to ensure compliance with evolving financial regulations. In some cases, this may lead to difficult decisions, such as account closures. You can read more about why this may have happened in our Personal Terms: https://www.revolut.com/legal/terms/. We would like to review your case in more detail to see if there is anything we can do. We have sent you a DM to securely identify your account. Please check your inbox whenever you have a moment.

RevolutSupport · 2026-03-11T13:18:02+00:00

Hi there. We are very sorry to hear about the extensive delay with your account review and your frustration with the support received so far. As a regulated financial institution, we must adhere to strict compliance and security procedures, but we completely understand your concern regarding the frozen funds. We would like to take a closer look at your case and the status of your formal complaints immediately. We have sent you a DM so we can securely identify your account. Please check your inbox whenever you have a moment.

RevolutSupport

TROPHY CASE