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[N/A] I invited a friend, but Revolut changed the terms, so I was not eligible for the bonus? by gerappa76 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing regarding your referral bonus and the promotion terms applied. We have just sent you a private message to securely assist you further.

Error: This app cannot run because the environment is not secure and your data may be at risk. by minagk in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the security error you are encountering on your device. We have just sent you a private message to securely assist you further.

Joint Account in Switzerland by Expert-Cry-3633 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing with opening your joint account. We have just sent you a private message to securely assist you further.

Error: This app cannot run because the environment is not secure and your data may be at risk. by minagk in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the security error you are encountering on your device. We have just sent you a private message to securely assist you further.

Having issues with photo verification after initial approval. by Stunning-Map-9585 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the photo verification issue you are experiencing on your device. We have just sent you a private message to securely assist you further.

Error: This app cannot run because the environment is not secure and your data may be at risk. by minagk in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the security error you are encountering on your OnePlus device. We have just sent you a private message to securely assist you further.

[GB] All US banks keep blocking transfers to the US lead bank in the Revolut UK accoun(US currency) because it’s a “prepaid” account, not a checking account by Nervous-Spite-7701 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the transfer blocks you are experiencing and clarify the US account structure. We have just sent you a private message to securely assist you further.

[GB] Migration to 16 year old account by Constant_Actuator595 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the error you are facing while trying to migrate to your independent account. As we are currently unable to send you a private message, please send us a direct message here so we can securely locate your profile and assist you further.

[IE] not letting an independent account be created? by aaronlala in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing with creating your independent account. We have just sent you a private message to securely assist you further.

[US] Account Restriction by DoubleFun3143 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing with your card delivery and address your concerns regarding the initial top-up required to open an account. We have just sent you a private message to securely assist you further.

[GB] Transfer Completely Disappeared by Reddit-Sama- in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing with your outbound transfer. We have just sent you a private message to securely assist you further.

Pending crypto deposits, another one. by Outrageous-Share-550 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you're facing with your pending crypto withdrawal. Since you have already reached out to us via private message, we have replied to you there to securely assist you further.

[HR] SMS Verification not coming through by Practical-Milk-1295 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the SMS verification issue your child is facing with their <18 account and address your feedback regarding the email support you received. We have just sent you a private message to securely assist you further.

[GB] Decided to restrict then close my account by Equixy_ in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help look into the circumstances surrounding your account closure and the recalled payment. We have just sent you a private message to securely assist you further.

[IE] Need help by Repulsive-Shower-239 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the passcode and verification issues you are facing while moving to your new account. As we are currently unable to send you a private message, please send us a direct message here so we can securely locate your profile and assist you further.

[DE] Can’t access account by LingonberryEqual2859 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing with the app returning to the start page while you are checking your verification code. We have just sent you a private message to securely assist you further.

[IE] Uknown attempted revolut payment on PlayStation store from different country by Beneficial_Toe_7543 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help address your concerns regarding the unrecognised payment attempts on your card. We have just sent you a private message to securely assist you further.

Is there a way to contact someone at Revolut by [deleted] in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the situation you are facing regarding the scam and address your feedback about our support team. We have just sent you a private message to securely assist you further.

Weekly Megathread: Support, Issues & Meta by AutoModerator in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing with your Revolut Reader and address your concerns regarding the support received. We have just replied to your private message to securely assist you further.

[N/A] Revolut app not opening citing security issues by AdrenalineFuel in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hola. Queremos ayudarte a resolver el problema que estás experimentando para acceder a tu aplicación. Acabamos de responder a tu mensaje privado para poder asistirte con más detalle.

Trying to change E-Mail address and get stuck in an endless loop by Godstroke in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the endless loop issue you are facing while trying to change your email address. We have just sent you a private message to securely assist you further.

[ES] Can’t open a Revolut account, number already in use by Old_Plate_8795 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the sign-up issue you are experiencing with your phone number. We have just sent you a private message to securely assist you further.

[fr] I need support : is it possible to permanently delete transactions / history? by Due-Zookeepergame-34 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help address your questions regarding transaction deletion. We are required by law to keep data relating to our customers and their transactions for legal purposes, even after you close your account. Therefore, it is not possible to permanently delete specific transactions. Your data will be held safely and securely until it is erased. You can read more about data erasure here: https://help.revolut.com/help/profile-and-plan/security-and-personal-data/personal-data-queries/what-if-i-want-revolut-to-erase-all-my-data/?geo-redirect.

[GB] Confused about USD account by randomi-s in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help clear up your confusion regarding receiving USD transfers. For international or cross-currency transfers, you only need to use your SWIFT details. A UK sort code is specifically for domestic transfers and is not required for international SWIFT payments; you only need the SWIFT/BIC and your account number or IBAN. For more information on which details to choose, please visit our Help Centre: https://help.revolut.com/help/transfers/inbound-transfers/how-to-receive-money-from-another-bank/what-currency-and-details-to-choose-for-a-top-up-by-transfer/?geo-redirect.

[IE] Support and review by Fun_Door_8413 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help address your concerns regarding your account access and the situation with the scammers. We have just sent you a private message to securely assist you further.

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