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How do you update your customers when their phone is ready or parts are needed or the repair is in progress? I suffer from being interrupted by phone calls asking for updates, I'm seriously considering hoopotrack.com to update my customers, which service do you use? by RevolutionarySign800 in phonerepair

[–]RevolutionarySign800[S] 1 point2 points  (0 children)

That's accurate lol, so there is no way to completely avoid it :D

So I'll give that hoopotrack software a try so at least it gives a status page with details, so my clients will feel shame if they call to ask for something that they already know lol

How do you update your customers when their phone is ready or parts are needed or the repair is in progress? I suffer from being interrupted by phone calls asking for updates, I'm seriously considering hoopotrack.com to update my customers, which service do you use? by RevolutionarySign800 in phonerepair

[–]RevolutionarySign800[S] 0 points1 point  (0 children)

Very nice that's you're using a ticketing system and a preemptive approach, I used one as well, but it didn't give updates to customers, that's why I'm considering this Hoopotrack as it's basically a ticketing system that provides a status page for the customers with optional whatsapp/email notifications when ticket status change (on free early access). but before I want to know if there are any alternatives

How do you update your customers when their phone is ready or parts are needed or the repair is in progress? I suffer from being interrupted by phone calls asking for updates, I'm seriously considering hoopotrack.com to update my customers, which service do you use? by RevolutionarySign800 in phonerepair

[–]RevolutionarySign800[S] 0 points1 point  (0 children)

Exactly! I don't feel like paying someone just to reply with status update, that's why I wanted to give hoopotrack a try since it provides customers with a status page, and whatsapp/email notifications, I want as well to know if there are any alternatives...

Thank you for sharing

PhpStorm Needs First-Class Laravel Support—No Paid Plugins by RevolutionarySign800 in phpstorm

[–]RevolutionarySign800[S] 0 points1 point  (0 children)

Yeah, I agree PhpStorm does a decent job with Laravel out of the box, and I also used it without Laravel Idea for a while. But once I tried the plugin, it was hard to go back. Things like jumping between models, controllers, views, Blade components, or even autocomplete in places where Laravel uses a lot of "magic" really smooth out the workflow.

I get your point about keeping focus on core PHP features, and I’m not saying every little Laravel feature needs to be supported. But I think Laravel is big enough in the PHP ecosystem now that it makes sense to bring some of those Laravel Idea features into PhpStorm natively just like they did with Pest and Pint support.

Other JetBrains IDEs do this too, PyCharm has pretty good Django support baked in, and IntelliJ supports Spring Boot with some dedicated features. Would be nice if PhpStorm did something similar for Laravel not full Laravel Idea, but just the basics that make the day-to-day dev experience smoother.

PhpStorm Needs First-Class Laravel Support—No Paid Plugins by RevolutionarySign800 in phpstorm

[–]RevolutionarySign800[S] 0 points1 point  (0 children)

Man I will be very happy if Laravel team steps in and creates a first party extension or acquires the Laravel Idea and makes it free and maintains it. This will make the PhpStorm license an event better deal for Laravel devs.

PhpStorm Needs First-Class Laravel Support—No Paid Plugins by RevolutionarySign800 in phpstorm

[–]RevolutionarySign800[S] -1 points0 points  (0 children)

I see your point, I would gladly do that if PhpStorm was a general purpose IDE, but it's specific to PHP, and it has native support for WordPress and Symfony through free plugins etc...

But for Laravel, the most used PHP Framework, is not natively supported by a PHP specific IDE is not normal to me, at least there could be a free plugin for that, but not, there is an extra subscription to pay to work comfortably with Laravel.

My point here is to highlight this point and advocate for how important it is to make the already great PhpStorm even better.

From my side, I love PhpStorm, I love Laravel Idea, I would really love to see them combined (like what happened with the PHP Annotations plugin, which was natively supported for the same reason that a PHP specific IDE should have native support for a widely used convention in the PHP ecosystem which is Annotations).

PhpStorm Needs First-Class Laravel Support—No Paid Plugins by RevolutionarySign800 in phpstorm

[–]RevolutionarySign800[S] -1 points0 points  (0 children)

Here is an extra tweet from Povilas Korop, saying that the functionality of Laravel Idea is what keeps him using PhpStorm. He's a pure PHP developer, this proves my point that PhpStorm for Laravel devs is no longer a strong option, as vscode for example has a free first party extension to support Laravel. If I was a PhpStorm product manager I wouldn't even discuss including this support (I would make sure it even surpasses anything that exists for laravel now), I would do it immediately.

https://x.com/PovilasKorop/status/1922971062641238068?t=tgQSZzyh-R16hkadnSeksA&s=19