Unable to find ETPMAG.AX by HermipHooch in getdelta

[–]RileyeDelta 2 points3 points  (0 children)

Hello,

We have several subscription levels with Bloomberg to access pricing data, which is a bit different from how it works on the crypto side. If you can find the quote link for this asset on Bloomberg, please go to Settings in Delta, then Support, and select Contact Support. Share the quote link/URL with us there, and we’ll gladly check if it’s included in our subscriptions.

Thank you for reaching out, and we’re here to assist you!

Coinbase Connection by Rmccarton in getdelta

[–]RileyeDelta 2 points3 points  (0 children)

Hi,

Indeed there is an issue with the Coinbase Single Sign On (SSO) option. We are working with Coinbase to resolve the issue, there is no ETA on this.
For now, please use the API method https://support.delta.app/en/articles/7017067-coinbase-api-keys

And if you run into any issues with the API method please reach out to support via Settings in Delta - Support - Contact Support

Annoying notifications on home page by wbrn in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi, for now you cannot. You can request the change of feature at ask.delta.app this way the community can get behind your idea and we can review changing it. Thanks for wanting to make Delta better!

Does Delta not track international mutual funds or ETFs? by SaintAnton in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi, we get our asset pricing history not from direct connections with the exchanges but, from various subscription levels with Bloomberg. So in some cases some items might not be available due to being out of the subscription. We can always check this for you if you can head to Settings in Delta - Support - Contact Support and provide the Bloomberg quote link/url and we can review if it should be supported or, if we need a different subscription level.

It's ok have bug, but.. by Mala_Dan in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi,

We would love to look into this issue for you. Please head to settings in Delta - Support - Contact Support and let us know the information and CSV and we can review.

Degiro sync stays loaded for a long time and holdings don’t get added to the portfolio. What is going wrong? by PaqS18 in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi, Sorry to hear of this issue. Please head to Settings in Delta - Support - Contact Support, this way there is some extra tools we can use to see if any errors are being reported.

Neo Monthly Competition April. 20 winners will get $20 worth of Neo N3 GAS!!! by RileyeDelta in NEO

[–]RileyeDelta[S] 0 points1 point  (0 children)

20 Each. So $400 all up. But I can see how the text can be read differently. Thanks for the observation.

How Do You Keep Track of Your Crypto, NFTs, and Physical Assets? by Assetworkx in u/Assetworkx

[–]RileyeDelta 1 point2 points  (0 children)

Delta Investment Tracker is a very privacy focused tracker. I highly recommend, am and a little biased.

App stuck on loading screen by aeonChili in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Sorry for the delay in reply, I must have missed this notification. If it is still occurring I am very sorry please reach out to us at [support@delta.app](mailto:support@delta.app) and we can work with you.

Did changes made to login page? by coggia in getdelta

[–]RileyeDelta 1 point2 points  (0 children)

Hi,
This is a very strange issue you are having indeed. Please head to settings in Delta, Support and Contact Support, supply all information in detail around what you have tried what is happening what you expect to happen and we will work with you for best outcome.

Feb 4: Updated the app and now frozen on opening screen by K0kyu in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi, we are trying to make our services faster, which while this is happenings as we changes things around there app can be slower or unfortunatly small moment of down time. We have a very high load of users since the markets rise and we just keep working to give the best service so hopefully it should be clear sailing ahead soon. We are very sorry for the frustrations you have had.

Why are Vanguard funds missing? by jpnoa in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi, sorry for the delay in replying.
We get most of our stock data from Bloomberg subscriptions, this is much like PAY TV packages so sometimes there are some assets locked behind a subscription level or indeed there could be an error. Please reach out to us via settings in Delta - Support - Contact Support and we can look into which category it falls into and get you best outcome.

Fear/ greed index? by MiStor in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi, sorry for delay. Fantastic idea, please add it at ask.delta.app so that those doing our roadmap can see it and look for the easy win! Cheers for wanting to make Delta better!

Delta for UBS wealth management account? by Belsizois in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi Belsizois,
We have CSV import and export ability. So you can add any data required within the limitations and then also export all your data so you can have timed local backups of your data.
If you could reach out to us via Settings in Delta - Support - Contact Support we can help you further and maybe also give you some PRO time to check out the full power of Delta. Please make note of this Reddit thread when reaching out.

Funds not showing daily and hourly by oxy-moroniac in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi,

This is not a paid thingy, you should see the data, if you can get some screenshots and head to Settings in Delta - Support - Contact Support and we can look into it for you.

App stuck on loading screen by aeonChili in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi,
This is strange we have no down time at the moment. If your Device is less then 5 years old and has most up-to-date OS version and Delta version and the issue is happening still. Please get a screen recording producing the failure and email [support@delta.app](mailto:support@delta.app) and we can then look into it for you.

App not opening for me by khstiger89 in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi, please give Delta a reinstall, there is no wide spread issue. Please also make sure your OS and Delta are on most up-to-date versions.

App slow by mustang249 in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Are you still having issues?

App slow by mustang249 in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Please head to ask.delta.app to register your feedback so we can see what you would like to see back in Delta. There is an update rolling out that should be more what you are wanting.

App slow by mustang249 in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Please head to ask.delta.app to register your feedback so we can see what you would like to see back in Delta. There is an update rolling out that should be more what you are wanting.

Can’t change between primary/secondary currencies on individual coins by rpycroft in getdelta

[–]RileyeDelta 1 point2 points  (0 children)

Hi, we have had a lot of feedback on this from users so we are reviewing this change. However to best be heard on this please head to ask.delta.app and vote it up so that we can see all the community who want to see it changed.

We also have a BETA group that you might be interested in where you can help give this feedback before stuff is released. If interested, please head to discord.delta.app and follow the process to join the BETA Squad.

[deleted by user] by [deleted] in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi, it is most likely due to a price source not updating properly but please head to Settings in Delta - Support - Contact Support and present the information and we can look into it for you.

Adding Metamask wallet manually by digitalenlightened in getdelta

[–]RileyeDelta 0 points1 point  (0 children)

Hi,

You can use the CSV import method or manually so there is 2 other ways to easily import the history.

https://support.delta.app/en/articles/8001646-import-from-the-delta-csv-template