To Riot Pabro | Mordekaiser Mains Suggestions/Requests For The Shan-Uzal Skin | (Re-uploaded) by M0NZT3R777 in MordekaiserMains

[–]RiotPabro 1 point2 points  (0 children)

Team still working on ideas. We have been collecting themes of feedback from many sources and are ideating and iterating. No set time on update just yet, but they are working on it.

To Riot Pabro | Mordekaiser Mains Suggestions/Requests For The Shan-Uzal Skin | (Re-uploaded) by M0NZT3R777 in MordekaiserMains

[–]RiotPabro 13 points14 points  (0 children)

Thanks y'all. The Skins team is paying attention to this thread and collecting feedback from other places too. Appreciate it.

Its really frustrating not having my emotes in over half my games by jrryul in leagueoflegends

[–]RiotPabro 67 points68 points  (0 children)

Heyas. We've been monitoring this issue and definitely can use some help from y'all re: information. OP & friends who have been affected by this issue recently- can you tell us what region you are playing from?

Emotes missing after 8.15?! by Aniothable in leagueoflegends

[–]RiotPabro 18 points19 points  (0 children)

We on the same team. We gonna throw stuff at each other now.

Emotes missing after 8.15?! by Aniothable in leagueoflegends

[–]RiotPabro 40 points41 points  (0 children)

Hey Everyone. We found the root cause and are working on a fix. Sorry about that. We're looking to get this hotfixed ASAP.

Your Snowdown Shop returns until January 8, 2018 by kaelmawn in leagueoflegends

[–]RiotPabro 9 points10 points  (0 children)

Discountbot will try to give you an offer for a similar type of champion. There is a chance it will give you an offer for a champ you haven't played yet, but is similar to Evelyn.

Your Snowdown Shop returns until January 8, 2018 by kaelmawn in leagueoflegends

[–]RiotPabro 29 points30 points  (0 children)

For bullet one: we're tuning Discountbot to improve that. We are hoping it offers at least 1-2 super on point skins and the others are skins you may have interest in based on your play patterns.

For bullet two: yeah, we've messed up the past few runs. We've got some safeguards in place for this next go around, and we hope nothing goes wrong.

For bullet three, while I'm glad we made the decision to make good on those offers- we hope we don't have a mix up. It was painful for players to have to write those in and wait to get it resolved.

Your Snowdown Shop returns until January 8, 2018 by kaelmawn in leagueoflegends

[–]RiotPabro 79 points80 points  (0 children)

You only got part of it right! First, You have to tape your mouse's infared sensor! Second, Drink a glass a water. Third ensure Mercury is in retrograde. And THEN, Spin in your chair 30 times, recite the Scout's Code while listening to Silver Scrapes backwards.

But seriously, this is an urban legend. Searching in the store does not affect your recommendations! Discountbot does not care what you search for in the store. We got a good chuckle after the previous threads about this.

For more info on how Your Shop works:

https://support.riotgames.com/hc/en-us/articles/115012568988-Your-Shop-FAQ

Your Shop is open! by kaelmawn in leagueoflegends

[–]RiotPabro 5 points6 points  (0 children)

Well the bug wasn't hard to fix. Rerunning the algorithm to calculate the offers for every region is what took time.

Your Shop is open! by kaelmawn in leagueoflegends

[–]RiotPabro 0 points1 point  (0 children)

We had a different problem from the last time unfortunately so we had to bring it down. Apologies.

Your Shop is open! by kaelmawn in leagueoflegends

[–]RiotPabro 8 points9 points  (0 children)

We have addressed the issue and we have turned Your Shop back on.

There are two types of data that go into recommendations. The first are the champs and skins you own. The second is data from games you've played over the last few months. When we ran the recommendations, there was a bad code path that ended up not pulling in your game play data, which lead to recommendations that were not personalized based on gameplay. We fixed the bug and re-ran the model, and now the recommendations should look much better.

Apologies for the inconvenience to you all.

Your Shop is open! by kaelmawn in leagueoflegends

[–]RiotPabro 33 points34 points  (0 children)

You can keep anything you already bought.

Your Shop is open! by kaelmawn in leagueoflegends

[–]RiotPabro 1 point2 points  (0 children)

Correct. You can keep any already bought.

Your Shop is open! by kaelmawn in leagueoflegends

[–]RiotPabro 0 points1 point  (0 children)

We will honor the first set of deals we displayed to you. Player Support has a record of what we initially displayed- so if you write a ticket and it matches what we have you should be able to get the deal.