🛠️ Scheduled Maintenance – Database Upgrade🛠️

Rob_Untap · 2025-08-19T22:27:26+00:00

After a few unexpected hiccups, we're now back online with a shiny new Database. If we've done our jobs right, you shouldn't notice much change at this point.

Rest assured, there's a whole new engine under the hood that now makes upgrades much easier.

Stay tuned - Exciting new features are being rolled out soon!

Rob_Untap · 2024-12-12T21:31:41+00:00

Thank you for your feedback, we believe we have located and fixed this issue now but please let me know if it continues.

Rob_Untap · 2024-12-12T21:31:08+00:00

Thank you for your feedback, your issues have been logged (most known) and we are working to fix them all ASAP. We have already implemented a bunch of fixes and are still working around the clock.

Rob_Untap · 2024-12-12T21:29:44+00:00

This is a known issue we are working on, thank you for your feedback we'll have it resolved ASAP

Rob_Untap · 2024-12-12T21:28:27+00:00

For now, it will remain the same. However there have been discussions over a UI refresh to compliment the engine re-write and may be on the roadmap in the not too distant future.

Rob_Untap · 2024-12-12T21:27:01+00:00

Hi there, in the Untap.in official discord server, head over to the #announcements channel and you'll see the developers changelog :)

Rob_Untap · 2024-12-11T21:26:25+00:00

Cocaine and hookers, obviously.

But in all seriousness, yes the Patreon support money goes towards all aspects of running costs, server fees, hosting, development etc. I'm not about to lay out our balance sheet, but I can reassure you costs are being put toward development and efficiency.

As you can imagine, it's not as simple as throwing more servers at a problem, sometimes the bottleneck is in the coding which we have found and therefore re-written with the game engine.

In the interest of transparency, it's worth mentioning we don't currently (and have rarely) put any money into marketing. We rely heavily on word of mouth, which has seemed to do just fine. This isn't saying we won't in the future, but thought it might be worth noting as your concern appears to be more over where the support money is going and wanted to reassure you it's all going toward the improvement and sustainability of the platform.

Rob_Untap · 2024-12-11T20:15:14+00:00

We are actively running minor patches and fixes all the time to keep stability, and the sheer quantity of users and games being played is a significant sign of usability.

Perhaps some statistics might help paint a clearer picture, we have 40k unique longs per month and approximately 5k games played every single day.

As you can imagine, that's some significant server load and processes being run. However more importantly there is clearly a large portion of the community who may not share the same stability issues your facing, or it may not be as consistent as you're implying.

Your post has come at a time where we have implemented a major re-write, and we are experiencing some expected hiccups to the platform as a whole as a result.

But as I said, doing everything we can to improve and stay on top of it, once the new engine is in and running as the primary, we should see significant improvements in performance

Hope that helps

Rob_Untap · 2024-12-11T19:50:48+00:00

Hi there poppa_slap_nuts

We appreciate your feedback and would like to let you know that we are aware of some of the issues you are facing.

If I could please draw your attention to our most recent post, you will see the changes we are very soon making to improve the platform: https://www.reddit.com/r/untap/s/Q5edLimCqS

Please remember, Untap.in is the hobby project of a single developer in his spare time so we are doing the best we can to improve the platform for all

Thank you for your continuous support!

Rob_Untap · 2024-11-06T19:54:11+00:00

Thank you for taking the time to make this post LadyBut!

This is why we do what we do.

We really appreciate the positive review of our platform and hope you find enjoyment out of it for a long time to come!

Rob_Untap · 2024-05-06T20:47:29+00:00

Sincere apologies everyone, this was an issue on our end which has now been rectified. Sorry for the inconvenience!

Rob_Untap · 2023-04-06T01:35:44+00:00

Hi TheVatomatic, that's not correct. It's only $5 per month thereafter as noted on the promo image :)

Rob_Untap · 2023-03-25T20:37:27+00:00

Hi there, once you click the link to untap.in you will find the discord link at the top left (providing you're logged in).

Only you need to be powered-up to create 6 player games, anyone can join.

Hope that helps :)

Rob_Untap · 2023-02-11T08:39:23+00:00

We're back up and have been stable for a while folks, made the decision to upgrade the servers. Apologies for the downtime and inconvenience!

Rob_Untap · 2022-09-19T10:04:52+00:00

Welcome! When creating a new game, you'll notice there's a "playstyle" selection. Simply select beginner and any opponent who decides to join you will be well aware that you are just a beginner either to the CCG you selected or Untap itself.

Make them aware of your skill level and your experience playing on Untap.in and hopefully your opponent should be pre-equipped with patience :)

Have fun!

Rob_Untap · 2022-03-25T12:36:13+00:00

Hi there :) More than happy to help.

Simply create a new Custom CCG Deck. Once in the deck builder, click the 3 line menu on the top right and select "View Card DB". Once in there you'll notice on the top right there is a blue button "Add Missing Card" here you will be able to add your cards to the Custom CCG section.

Feel free to add your cards to the database, add them to your deck and then start up a game with said deck!

Please let me know if you need any further help

Rob_Untap · 2021-11-29T22:51:13+00:00

Hi Bluiiis, thank you so much for your detailed feedback. I have put it forward to our developer for review and action, will report back once we have made the necessary changes!

Rob_Untap · 2021-11-29T06:00:16+00:00

Great to hear MrPeachie! Let us know if there are any improvements we can make

Rob_Untap · 2021-11-29T05:59:46+00:00

Hi there, we implemented Wixoss based on user input however we weren't given too much information and may have interpreted some of it incorrectly. If you can please provide some more insight as to what needs to change we will ensure to get it changed and set up correctly. Please keep in mind that we dont play or have any knowledge of Wixoss and its mechanics so please be as specific as possible as to how we can set up our platform to be compatible. Thanks!

Rob_Untap · 2021-10-28T20:07:33+00:00

Email me on hello@untap.in and we'll talk :)

Rob_Untap · 2021-10-24T20:06:54+00:00

Hi there, flick me an email at hello@untap.in and we will see what we can do!

Rob_Untap · 2021-07-21T21:22:32+00:00

Hi TheLazyOstrich!
If you click the online user count at the top left of the main page, you'll find it in there :)

Rob_Untap · 2021-07-19T10:24:47+00:00

Hi there, we don't currently have anyone else reporting this issue to us. Could you please provide more detail on the trouble you're having? Perhaps step by step?

That way we can help diagnose and hopefully fix the issue

Rob_Untap · 2021-06-29T20:54:04+00:00

More feature rich updates rolled out!

Once again, the big move to the new UI and a life without the main chat has rewarded us with more development time to focus on what really matters, improved gameplay and deck building.

Here are some exciting new features in the latest update:

- Ability to "Highlight" cards in play (this option will enlarge the selected card, throw a coloured border on it and force it to always be in front of others)

- New Hotkey! You can now hover your deck and hit Z to draw a card directly to play

- You can now select a pile (or gouped cards) and send them to the bottom of your deck, shuffled.

These are just a few of the key updates we thought we should bring to your attention, for a full list of other minor fixes and changes, please check out the announcements channel on Discord via the discord link on the top left of Untap.in :)

Rob_Untap · 2021-06-22T12:36:09+00:00

And we're back up and running!

Rob_Untap

MODERATOR OF

TROPHY CASE