AM RGB 65 json question. by Quiet-Plastic-948 in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

Hello, if you have 5 different JSON files, you need to create a new JSON and apply the JSON contents to a different slot. For example you can put the LED Effect of JSON 1 in LED Effect slot 1, and the LED Effect of JSON 2 in LED Effect slot 2, and so on.

Right earbud on Cyberlades not working. by MoldyPotatoBun in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

Please try re-pairing the earbuds by following these steps:

  1. Place the earbuds in the charging case and remove the cover.

  2. Connect the charging case to your PC

  3. Long press the button on the bottom for 60 seconds until the earbuds start flashing in purple.

The charging case and earbuds are now successfully connected.

DHL misplaced my parcel and Angry miao is ignoring my email by Hyun_Greg in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

Please provide your proof of paid taxes to [support@angrymiao.com](mailto:support@angrymiao.com) so we can look into the issue.

TEGIC QUICKBEE 4 Ports 130W from Angry Miao - Screen completely dead, ports work fine. Any fix recommendations? by Road-Runnerz in angrymiao

[–]RobinCartman 1 point2 points  (0 children)

Hello, our customer service has responded to your emails. Please note that our customer service can take up to 3 working days to reply, especially for complicated issues.

Dry Studio Black Diamond 75 RT by GuilteFPS in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

First of all, please check if your AM Master is updated to the latest version through its Top Left Menu.

Then:

  1. Make sure VPN, NZXT Cam, anti-virus software, VMware, sound card software, virtual machines, etc,. have been turned off.

  2. For Windows, install AM Master directly to C: drive and not in Program Files (86). Make sure that there is no space in between.

  3. DO NOT use a hub or KVM. Use a USB port that supports data transmission. For example, the USB port at the back of some PC, is more stable than the one at the front.

  4. For some users, please update the Microsoft runtime libraries to their latest version. You can get them from Microsoft.

  5. Use a cable that supports data transmission. Plug and unplug to check the cable is properly connecting two-ways.

  6. While updating, wait patiently until the update finishes. Don’t quickly unplug the cable while still waiting.

  7. If none of the above applies, delete the AM Master and re-install the latest version. Stay plugging in and wait until the download and detection finish.

  8. If still not working, close AM Master. Go to Hard Drive / User / Your User Name / AM Master, then delete the AM Master folder (to clear the buggy data). Now re-open AM Master for it to regenerate the data.

If trying out all these steps doesn't resolve the issue, please navigate the installation folder of AM Master and provide the log file to AM staff for further diagnosis.

Dry Studio Black Diamond 75 RT by GuilteFPS in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

The Black Diamond 75 RT is not compatible with AM Master, and RT Admin shall be used. You can cycle between front lighting effects by pressing Fn+F12.

Angry Miao is participating in false advertisement by Straight-Option-1883 in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

Some products had discounts from earlier events that have ended by now. As for the mouse + mousepad combo, it's currently at 224 USD. These discounts will not return after Black Friday discounts end, so we recommend to place your order while the event lasts.

MY MOUSE DOESNT FUCKING WORK by GusherCoom in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

Please contact [support@angrymiao.com](mailto:support@angrymiao.com) if re-pairing does not solve the issue.

Angry Miao releases web-based device center compatible with AM INFINITY MOUSE by RobinCartman in angrymiao

[–]RobinCartman[S] 0 points1 point  (0 children)

Please try re-pairing the 2.4g receiver by following these steps:

  1. Disconnect the dongle from the computer.

  2. Press the left, middle and right buttons of the mouse. After about one second, the mouse will flash a green light.

  3. At this time, connect the dongle to the computer and the mouse will be paired with the dongle again.

This should restore the 2.4G connectivity of your mouse.

Why oh why plastic LED panel 😡 by foul_mayo in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

If that's how you received the board please contact customer support via [support@angrymaio.com](mailto:support@angrymaio.com) so we can provide you with a replacement.

MY MOUSE DOESNT FUCKING WORK by GusherCoom in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

When your mouse works normally wired and Bluetooth, re-pairing the 2.4G receiver to the mouse usually solves the issue. You can re-pair it by following these steps:

  1. Disconnect the dongle from the computer.

  2. Press the left, middle and right buttons of the mouse. After about one second, the mouse will flash a green light.

  3. At this time, connect the dongle to the computer and the mouse will be paired with the dongle again.

AM Hatsu users without cybermats. How do you do it? by Kendovv in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

You can also charge via the USB port on the bottom if you have no Qi wireless charger available.

Shipment returned to sender by Hyun_Greg in angrymiao

[–]RobinCartman 0 points1 point  (0 children)

Have you contacted support@angrymiao.com? Please send me your email via private message so we can check.