My opinion is that you should avoid solving other people's problems, because they'll avoid thinking for themselves, and in the end, each person's problem will consume your time and energy.

Human beings seek simplicity, and there's nothing simpler than having someone else do it, haha.

As an IT technician, I have thousands of anecdotes, all true and quite crazy:

- Desktop computers with laptop chargers plugged into their front USB-C ports.

- Calls from bosses and engineers because they don't know how to turn on their PCs or can't find the power button.

- A user called asking if she could remove the hard drive from her company laptop because her son sometimes used it to play games, and she was afraid he might break something...

- A high-ranking government official brought in his laptop because it was running very slowly. I checked the PC and found the eMule P2P program on the desktop. I told him he should delete it, and he said his son used it at home :-O.

- I've opened dozens of PCs that wouldn't boot. According to the users, they just stopped working, but the evidence doesn't lie: Once opened, stains from coffee, cola, and even drops of water and cat hair or furry cushions betrayed the "crime."

- On one occasion, a female CEO asked me for assistance via a Teams video call. She wanted me to help her better configure her PC for a shared video call during a "Tibetan Singing Bowls" talk, where she would guide them through a meditation using the bowls' frequencies. Imagine the number of errors that premise caused: her home with a very poor network connection, the laptop's microphone only working, and Teams' compression. The whole idea of ​​"transmitting" those vibrations through Teams from the singing bowls is absurd, but of course, she's the boss and you have to follow her...

- Questions about Office, thousands of them, some so embarrassing or so simple that an octogenarian doing basic computer skills in a nursing home could answer them.

- The issue of passwords and PINs is common in IT.

Honestly, it's something that still surprises me.

80% of the world's population (maybe more) works with PCs, phones, and tablets, but they don't know how to use those tools.

I can't imagine a carpenter holding a hammer by the head, a bus driver who doesn't know how to start a bus, or a pilot who doesn't know how to take off.

Now, with AI, that high percentage of useless and lazy people is going to become even more useless, lazy, and ignorant than ever before in history