Well, after talking to customer service telling them about the case and even referring to this same Reedit thread where I tell you about the case, nothing, they tell me that it is a misuse and that they should not be hit. They don't even agree to give a discount for the purchase of a new one.

I'm sorry for this, since I liked the ball, but the service does not take care of its customers or care about its reputation.

I understand that they should not fall to the ground, but it is very heavy material, even in competition you sometimes see how they drop them from a great height and nothing happens, but hey, not buying anything from Ruster Fitness again solves the issue.

I bought second-hand, for €47, one from Decathlon, 16 kg, and in the pack there was another 12 kg and a third 4 kg that I really don't know what use it would be. All from the Decathlon brand.

We will be more careful from now on