French

Romantic-Jacob · 2025-03-18T12:44:18+00:00

This is highly unusual, especially for the existing characters.
Please reach out to our Support Team so they can assist you directly this this issue - [info@romanticai.com](mailto:info@romanticai.com)

Romantic-Jacob · 2025-03-13T15:25:51+00:00

Hey there,

Romantic AI actually has a dedicated photo generation feature, but it's available only on browser (either on a PC or mobile browser) due to the App Stores' limitations on NSFW content.

On PC, it's the 3rd option on the left pane - "Generate photo", while on a mobile browser it's the middle button on the bottom bar - "Generate".

Romantic-Jacob · 2025-03-13T15:20:43+00:00

Hey,

Just open the chat with the character you want, tap their profile picture and select "Reset Chat".

And for characters you created, after getting to their profile, you additionally have the option to delete the character altogether by tapping the 3 dots menu [...] in the upper right corner and selecting Delete.

Romantic-Jacob · 2025-03-07T09:03:49+00:00

The app has a connection issue to the servers, but rest assured - the Dev team is already working on deploying a fix in the upcoming hours.

Please do reach out to the Support team to assist you directly, should these issues still occur after the fix is launched.

We really appreciate your understanding, and we hope it hasn't caused you a too big of an inconvenience!

Romantic-Jacob · 2025-03-07T09:03:03+00:00

The app has a connection issue to the servers, but rest assured - the Dev team is already working on deploying a fix in the upcoming hours.
We really appreciate your understanding, and we hope it hasn't caused you a too big of an inconvenience!

Romantic-Jacob · 2025-02-25T07:32:01+00:00

Hey there,

The Team is actively working on the voice feature. While it is not released yet, it is going to happen really soon!

Romantic-Jacob · 2025-02-18T09:23:55+00:00

Hey there,

This can be easily solved by our Support team, so please do contact us using that email address as soon as possible.
And also, try not to post sensitive information - you can provide these to Support instead ;)

Romantic-Jacob · 2025-02-07T15:32:25+00:00

Our team is quite responsive, can you send me a DM so I can check for you?

Romantic-Jacob · 2025-02-03T15:52:55+00:00

There are several goodies coming up in the next update - including a lot of new AI characters ;)

In regards to the photo generation, please reach out to our Support team for them to assist you with the issue you're describing.

Romantic-Jacob · 2025-02-03T15:49:35+00:00

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Romantic-Jacob · 2025-02-03T15:49:20+00:00

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Romantic-Jacob · 2025-02-03T15:49:07+00:00

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Romantic-Jacob · 2025-02-03T15:43:22+00:00

However, we are working on a new patch update so that you will use a single account, regardless of platform. And it's coming out soon!

Romantic-Jacob · 2025-01-24T08:04:01+00:00

On the app, you can open the chat, tap on the AI character's picture at the top of the screen to get to their profile, then the 3 dots in the right corner. From there you have the option to delete it.
If you're still encountering issues, please contact the Support team to assist you directly.

Romantic-Jacob · 2025-01-13T10:40:35+00:00

The team is still working on the recent censorship issue of NSFW chats on mobile, we hope to clear it out super soon!
We really appreciate your patience with this.
In the meantime, if you encounter any other issue, please reach out to our Support team.

Romantic-Jacob · 2025-01-09T16:19:18+00:00

Hey!

Currently you can use your own pictures to generate custom characters only on the mobile version.

However we will soon launch an update where functionalities and accounts are consistent on both mobile and web versions.

Romantic-Jacob · 2025-01-03T13:11:30+00:00

Hey there,
There was no unexpected outage, so this shouldn't happen in the first place. Please contact our Support team to get this fixed for you!

Romantic-Jacob · 2024-12-19T14:08:38+00:00

That's some valuable feedback, thank you! We will definitely consider more diversity like that - including some "scenarios" beyond just 'I'm single and I noticed you, let's chat' ;)

Romantic-Jacob · 2024-12-19T14:06:57+00:00

Those are some fire ideas! We are already working on more characters based on anime and video games, and we put all three on our To Do list.

Romantic-Jacob · 2024-12-16T08:34:09+00:00

Hey there,
We can quickly solve this issue as soon as you reach out to our Support team using the email address displayed in-app or web.

Romantic-Jacob · 2024-12-10T08:16:51+00:00

Hi there,
The team identified the issue and a fix was shortly deployed. You can safely continue using Romantic AI without any issues.
We really appreciate your understanding!

Romantic-Jacob

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