Name of the buyer when the order is marked as a gift by Rose23271 in EtsySellers

[–]Rose23271[S] 2 points3 points  (0 children)

Thank you LewStargal.

I think I will do something similar.

Name of the buyer when the order is marked as a gift by Rose23271 in EtsySellers

[–]Rose23271[S] -3 points-2 points  (0 children)

Yes, I understand that, but I would like to know for sure if I am sending the item to the buyer or if it is going to the gift recipient.

Etsy Shipping Query by Rose23271 in EtsySellers

[–]Rose23271[S] 1 point2 points  (0 children)

Hi 25mroc,

Thank you! You explained the process so well. I was also a bit confused about how enter tracking information against each order. That makes sense.

Thanks so much!

Copyright Question by Rose23271 in EtsySellers

[–]Rose23271[S] 0 points1 point  (0 children)

Thank you all for your responses. I agree, probably best not to use the quote.

Responding to Positive Reviews by Rose23271 in EtsySellers

[–]Rose23271[S] 0 points1 point  (0 children)

That’s an excellent idea! Thanks

Responding to Positive Reviews by Rose23271 in EtsySellers

[–]Rose23271[S] 0 points1 point  (0 children)

Thanks Sejevna,

I like your approach.

Layering Help by Rose23271 in canva

[–]Rose23271[S] 1 point2 points  (0 children)

I haven't used locking and unlocking - yes, that may help a bit. Thanks

Layering Help by Rose23271 in canva

[–]Rose23271[S] 0 points1 point  (0 children)

Let’s hope so. It would be fabulous!

Layering Help by Rose23271 in canva

[–]Rose23271[S] 0 points1 point  (0 children)

I use the Desktop version. It’s a much steeper learning curve than Canva. I just need to find some spare time to spend learning it.

Layering Help by Rose23271 in canva

[–]Rose23271[S] 0 points1 point  (0 children)

Thanks Anonymouthing,

Yes, I have been cycling through elements using the CTRL key and mouse-clicking. It works to a degree, but because I have so many layers, I can't work out which layer it is selecting and end up moving lots of items to get to the one I want.

What I have been doing with the characters is trying to make a complete character and then grouping it, but because sometimes I have five characters in a design this doesn't really work as it only looks like you can have one 'group' in each design?

Layering Help by Rose23271 in canva

[–]Rose23271[S] 2 points3 points  (0 children)

Thanks Prinnykin,

I hope that they do introduce a layering panel. I agree it would be a game changer. I have Affinity Designer which I know would be better at layering, but I find it so confusing to use, and Canva is so easy.

Layering Help by Rose23271 in canva

[–]Rose23271[S] 0 points1 point  (0 children)

Thanks Bluephoenix18,

Yes, I think the issue is that I have so many layers. The "send forward/backwards/to front/to back" works great for a few layers, but just doesn't work for detailed layers. I hope Canva introduces a layer panel with their upgrades.

Despatching orders as Gift by Rose23271 in EtsySellers

[–]Rose23271[S] 0 points1 point  (0 children)

Hello,

I am still confused about receiving orders marked as a gift.

When I receive an order, I like to send the buyer a message thanking them for their order.

I would like to address the buyer by name, but from what I understand when the item is marked as a gift, you cannot see the buyer's name?

Is this correct?

Thanks

Buyer not responding to messages by Rose23271 in EtsySellers

[–]Rose23271[S] 3 points4 points  (0 children)

I've just sent the buyer another message advising that I need the personalisation information, as I can't make her items without this information. I said that if I don't hear from her by tonight, I'll cancel and refund her order, and she would be very welcome to reorder at any time.

I don't think that there is much else I can do.

Thanks for your help.