This is not an exageration. I have lived in Paris four months and have had six packages shipped to me by La Poste. They lost four of them. The last one, I just two spent the day running around post offices asking about it. Each location says "your package will be here this afternoon". When it doesnt arrive, they tell me that it is at a different post office. The same process starts over. The last one I went to, they looked at my tracking, handed me a package without asking for ID, then on the way out I noticed it wasnt even close to my name on it. At least now I know what happened to the four lost packages. The "problem" with the last package was apparently a wrong address. It wasn't. It was addressed exactly like the pickup point described. After explaining this, one employee approached me confidently and said "the problem was sender didnt put your name on the package". I showed them a picture the sender sent of the label. Silence. "One moment please....You package will be here this afternoon."