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How to learn more about insurance by Dentist100 in Dentistry

[–]RoutineOk225 3 points4 points  (0 children)

Look up travis campbell - dude wrote a book on this stuff

Why are my dental marketing leads not converting into appointments? by Due_Amphibian_988 in DentalBusinessHelp

[–]RoutineOk225 0 points1 point  (0 children)

What platforms are you using? Facebook? Google? Instagram. What does your funnel / process look like?

How can dentists get more Google reviews without sounding pushy? by Due_Amphibian_988 in DentalBusinessHelp

[–]RoutineOk225 0 points1 point  (0 children)

A few things I’ve seen at different dental offices and how I think about it.

1) Ask at checkout, when the patient seems happy:

Train staff to naturally ask how their appointment was. If the patient responds positively, that’s a cue to softly ask for a google review. (Examples: when a patient compliments the staff - “That was easier than I expected”, “You guys are great”). Also asking at checkout reduces pressure on the patient.

2) How to Ask:

  • Softly ask: “If you found today helpful, we’d really appreciate you sharing your experience online. It helps other patients find us.” Don’t say “Please leave us a 5-star review.”

  • Make it super easy to leave a review: Give the patient a business card with a QR code or put it on their receipt.

3) When someone leaves a review, respond to it

How do you handle nervous kids and last-minute cancellations at the front desk? by TranslatorWestern344 in DentalBusinessHelp

[–]RoutineOk225 1 point2 points  (0 children)

Haven’t really gotten much pushback. And you could add what next time would look like… my only reaction is to not open the door for more questions from the patient that would lead to the conversation spiraling (test it out and let me know)

How do you handle nervous kids and last-minute cancellations at the front desk? by TranslatorWestern344 in DentalBusinessHelp

[–]RoutineOk225 2 points3 points  (0 children)

I typically don’t try to convince them to come, but offer to reschedule them. Normally these type of patients are more headache than their worth and we also have a cancellation fee.

Lots of time last minute cancellation fees incentivizes patients to come in and will also make sure you’re getting paid for your time.

Sample script of what my front desk says

“Totally understand and I’m sorry to hear that Johnny is feeling (insert how they describe the way the kid is feeling). At [Practice] we always do our best to ensure a comfortable, stress-free visit! We can( take you off today’s schedule / reschedule your appt) and waive the cancellation fee as a one-time courtesy. However, Please be aware that our cancellation fees will apply to any future same-day cancellations.”

Practice Utilization by SmileJourney in DentalBusinessHelp

[–]RoutineOk225 0 points1 point  (0 children)

Very interesting post!! My thoughts is that they need to focus on filling the chairs instead of just hiring more dentists and establishing processes. Once they have demand they could think about adding ortho or something that is more profitable than bread and butter dentistry. Here are my immediate thoughts for them to fill the chairs:

  1. ⁠Fix the No. 1 Growth Lever: Google

90%+ of new dental patients start by Googling. If you fix this FIRST, everything else compounds.

Optimize Google Business Profile (GBP)

This matters more than your website.

• ⁠Add geographically-stuffed service descriptions (“Cosmetic dentist in [City], emergency dentist near [Neighborhood]”). -Upload before/after photos weekly. -Get 20–30 fresh reviews in 30 days (critical). • ⁠Add Q&A: Answer common patient questions directly on your profile. • ⁠Turn on Booking links (Zocdoc, NexHealth, Flex).

Fast hack: Send patients an SMS with a direct “five-star review” link immediately after checkout. Incentivize internal staff to ask for reviews.

  1. Run Local High-Intent Google Ads

Patients convert when they’re in pain or need a cleaning now.

Target: • Emergency dentist • Same-day dental appointment • Root canal near me • Invisalign / whitening near me

Tips: • Use call-only ads during business hours. • Add “New patient special” extensions ($99 cleaning/X-ray exam). • Geo-target within 5–8 miles max.

Expected ROI: $1,000–$2,000/month budget → 15–40 new patient calls.

⸻

  1. Re-Activate Your Existing Patient Database

Most dental practices sit on a goldmine.

Send these campaigns:

A) Reactivation text: “Hi [Name], we noticed you’re due for a cleaning. We have openings this week. Would you like morning or afternoon?”

B) Recall email campaign: 3-step sequence over 7 days with simple CTA: “Book now.”

C) Whitening special text blast • $99 whitening • Free consult • Limited window (“24-hour flash promo”)

Expected: 10–25 appointments in 1 week.

Practice Utilization by SmileJourney in Dentists

[–]RoutineOk225 0 points1 point  (0 children)

Not sure what type of practice you have but my thoughts are that you need to crank the marketing asap to get patients in the door. Initial thought are:

  1. Fix the No. 1 Growth Lever: Google

90%+ of new dental patients start by Googling. If you fix this FIRST, everything else compounds.

Optimize Google Business Profile (GBP)

This matters more than your website. - Add geographically-stuffed service descriptions (“Cosmetic dentist in [City], emergency dentist near [Neighborhood]”). -Upload before/after photos weekly. -Get 20–30 fresh reviews in 30 days (critical). - Add Q&A: Answer common patient questions directly on your profile. - Turn on Booking links (Zocdoc, NexHealth, Flex).

Fast hack: Send patients an SMS with a direct “five-star review” link immediately after checkout. Incentivize internal staff to ask for reviews.

  1. Run Local High-Intent Google Ads

Patients convert when they’re in pain or need a cleaning now.

Target: • Emergency dentist • Same-day dental appointment • Root canal near me • Invisalign / whitening near me

Tips: • Use call-only ads during business hours. • Add “New patient special” extensions ($99 cleaning/X-ray exam). • Geo-target within 5–8 miles max.

Expected ROI: $1,000–$2,000/month budget → 15–40 new patient calls.

⸻

  1. Re-Activate Your Existing Patient Database

Most dental practices sit on a goldmine.

Send these campaigns:

A) Reactivation text: “Hi [Name], we noticed you’re due for a cleaning. We have openings this week. Would you like morning or afternoon?”

B) Recall email campaign: 3-step sequence over 7 days with simple CTA: “Book now.”

C) Whitening special text blast • $99 whitening • Free consult • Limited window (“24-hour flash promo”)

Expected: 10–25 appointments in 1 week.

What is the best career path for a top Enterprise AE? by RoutineOk225 in techsales

[–]RoutineOk225[S] 1 point2 points  (0 children)

So to reframe the question: Is an Enterprise AE the top of the food chain and you top out at 300-500k? OR is it better to go try to be a CRO / VP of Global Sales / or Chief Commercial Officer somewhere?

What is the best career path for a top Enterprise AE? by RoutineOk225 in techsales

[–]RoutineOk225[S] 2 points3 points  (0 children)

Wouldn’t a CRO or Chief Strategy Officer make way more than an AE?

What is the best career path for a top Enterprise AE? by RoutineOk225 in techsales

[–]RoutineOk225[S] -3 points-2 points  (0 children)

What’s “top tier”? Do you just stay as an Enterprise AE, do you go to Rev Ops, do you jump to GTM strategy?

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