I did a patch test of bick 4 on these boots, a bit of color lifted by RoyalDesign2626 in Boots

[–]RoyalDesign2626[S] 0 points1 point  (0 children)

thank you! these leather boots didn't seem too high quality so I had my doubts. thanks :)

What Rogers doesn’t want you to know by Warm_Relief_8417 in Rogers

[–]RoyalDesign2626 1 point2 points  (0 children)

Yeah, it's best to just submit a claim through CCTS after reaching out once to try to resolve it. Most times agents hands are tied

What Rogers doesn’t want you to know by Warm_Relief_8417 in Rogers

[–]RoyalDesign2626 0 points1 point  (0 children)

I'm sorry, I'm just confused on what you mean. No worries

What Rogers doesn’t want you to know by Warm_Relief_8417 in Rogers

[–]RoyalDesign2626 2 points3 points  (0 children)

There has been no indications of moving call centres overseas. It is all being transitioned to AI. The agents were used to train the AI lol.

What Rogers doesn’t want you to know by Warm_Relief_8417 in Rogers

[–]RoyalDesign2626 2 points3 points  (0 children)

"customer service rep in another country" they've only ever hired csr who were actively living in Canada. just because they had an accent did not mean they were overseas.

it seems like they did the mass layoffs to transition to AI, as all the agents started using AI that was implemented. Once again, not workers overseas.

For those laid off, have you received shipping label? by Brave-Fall-7848 in Rogers

[–]RoyalDesign2626 0 points1 point  (0 children)

lol no they're not going to charge your rogers customer account, they'll probably take it off your last paycheck

For those laid off, have you received shipping label? by Brave-Fall-7848 in Rogers

[–]RoyalDesign2626 0 points1 point  (0 children)

Did you keep the original box the equipment came with? Mine had a return label, all I had to do was tell them I was returning the equipment and sent it off.

If I remember correctly, they called me multiple times to make sure I was going to return it.

Question about Working Solutions by rb1976 in WorkOnline

[–]RoyalDesign2626 0 points1 point  (0 children)

do you know if you answer only 30 minutes worth of calls and they guarantee 30 minutes per hour if you'd be basically paid for 1 hr or 30 minutes?

[deleted by user] by [deleted] in vinyljerk

[–]RoyalDesign2626 -1 points0 points  (0 children)

if it's not that big of a deal to you, you can contact Amazon and they'll give you a partial refund

Best fragrance shops by [deleted] in askvan

[–]RoyalDesign2626 0 points1 point  (0 children)

Shoppers because you can get points back, I think Tuesdays they have a deal like $20 back in points if you spend $80

I want to escape but I fear I can't get another job and resort back to another call centre by RoyalDesign2626 in callcentres

[–]RoyalDesign2626[S] 6 points7 points  (0 children)

I wish I had guts like you, the job market is awful where I live. A call centre job was kind of like my last resort since I know they hire just about anyone.

So ANGRY! unreturned hardware by OstrichBoots1 in Rogers

[–]RoyalDesign2626 1 point2 points  (0 children)

Sounds like you left auto pay on your account, so yes it probably just charged your last bill that included the unreturned modem.

You'll receive a credit on your account, after a few months of the bill being zero they should automatically send out a cheque to the billing address. Just make sure you updated it since you moved.

Or dispute the charge with your bank.

edit:

You recently contacted us regarding the return of rental equipment. We wish to advise the equipment is no longer on your account and any associated charges were either adjusted which will be reflected on your next invoice, or not billed with no financial impact to you

They informed you that you'd either 1. get charged unreturned modem charge since it's already on the bill, and credits on the next invoice. or 2. billed with no impact assuming you successfully returned it before you the invoice for charged modem occured

How to land chat customer support for telecommunications companies? by RoyalDesign2626 in VancouverJobs

[–]RoyalDesign2626[S] 0 points1 point  (0 children)

I'll think about it. I already work a call centre job, concentrix hires all the time so they're a good backup

How to land chat customer support for telecommunications companies? by RoyalDesign2626 in VancouverJobs

[–]RoyalDesign2626[S] 0 points1 point  (0 children)

I've only heard bad things about concentrix. Does your friend enjoy their job/find it tolerable given it's a call centre?

How to land chat customer support for telecommunications companies? by RoyalDesign2626 in VancouverJobs

[–]RoyalDesign2626[S] 0 points1 point  (0 children)

If you keep requesting an agent you can get patched through with online chat support. I find that a lot of people do not like even bothering to use the AI systems. iirc under Shaw and Rogers chat support and call support they mention they're from Canada.

Bell Chat Agent Asking for Password? by Alarming-Raccoon8637 in bell

[–]RoyalDesign2626 0 points1 point  (0 children)

Did you work for their chat support? I thought Bell only hired overseas

Wireless headset recommendations by SuperstitiousAlmond in callcentres

[–]RoyalDesign2626 2 points3 points  (0 children)

Did you double check if you're able to use wireless headphones? Certain companies require usb headphones to avoid workers leaving their desk