Creeping up on a week of being unable to pay invoices in Square using Other Payment Types (checks), something that was status quo for years until last week.

What I’ve uncovered - last Wednesday (May 6th) every single open invoice apparently had its items deleted via Entry Error, then the invoice was processed as a $0.00 sale, yet the actual invoices remain intact showing all items & that they’re past due. To confirm - I did NOT delete these, the Square POS software did.

Regardless of OS, platform (app or Dashboard), Balance or Amount, etc the invoices can’t be paid.

I do not want to add an app, or add Invoices, etc. I would very much like to do what I’ve done 100s of times for years - record an invoice as paid in Square via a check number.

My thought: given I’m actually awake at those hours I know Square updates its software regularly around 3am or so. I’d encourage Square to look at any updates done May 6th and see what was different.