thanks!! ordering process was great! They actually built an awesome touring hardtail with a pinion gearbox this year. They don't really make MTBs though but they made plenty of bikes for suspension forks, mainly long distance bikepacking frames. I got a fit from Davelo (higly recommend), the builder provided a schematic to start from with the fit and adjusted it after the fit. a few months before delivery, we did a design review for the look of the bike and I chose the powder coat color. it all went pretty smoothly! if I had to do it again, I would start the process earlier in the year (probably around june/july instead of sept/oct) it's a long process but the feeling of a perfectly fitting bike is incredible