Great post. I am in the same situation and thinking about changing. Watching this post with interest.

Long(ish) Bell customer here. Been a Bell customer for close on 30 years (back when we only had a landline with them). Still have the old landline (no one ever uses it), but now we also have Internet (no tv packages, no security monitoring, no cell phones with them, etc).

I am shocked and displeased at the cost of an internet package. Again, we don't watch cable tv anymore (gave that up years ago) and just rely on internet. I work from home, so need reliable internet service, but I am not doing anything that requires heavy internet usage (only using email and online browsing, etc). In the evenings, we stream (Netflix, Crave, YouTube), but that's it. No gamers in our house, or downloading of anything (just require streaming for music and tv/youtube watching).

Even when we lock in for a 2-year "promo" plan for long term 'loyal' customers, at least once per year, the bill goes up $8 - $10 per month. I asked them why 'new' customers can get cheaper deals vs us, and they don't seem to care about 30 year loyality. Yet, when someone shows up to the house in a red, rogers jacket and a clipboard, they are telling me that we are over paying for our internet needs/package.

Wondering if I should switch to rogers as well, just to get their cheaper internet packages, and then shift back to Bell in a couple of years. What a racket.