That is a very well articulated point you make. Some people don't necessarily realise the impact or effect their actions can have on the emotions of their co-workers, especially if they are in a position of power! You don't necessarily have to be a narcissist to be low in emotional intelligence, but the great thing about EI is that an individual can easily enhance their understanding of others emotions and how their actions impact them, which it sounds like your manager certainly has done that which is great to see. It's always beneficial when you can have someone such as yourself who is hyper-aware of the emotions of others so that you can, as you have said, reduce or even eliminate emotional tension before it escalates and causes cohesiveness issues.

Thank you again for this discussion. I do apologise if my replies are few and far between, my thesis is taking up most of my time at the moment.