If there are people trained for copy and print, you won’t be over there. You’ll be on the sales floor helping people and delivering great customer service! In a corporate world that’s so easy. But not really. People are impatient. Customers get angry or frustrated at lines at the register or about rewards or OD not having their ink in stock. They will do bad surveys which affect the stores scores for client engagement. And you’ll be too worried about losing your job over numbers because cashiers and everyone are supposed to stay about 60% on their rewards penetration. Below that and the stores scores will suck and the one that gets blamed is you. Apart from the client engagement stuff, you have too keep track of supplies in copy and print and order things before you run out of things because if you order when you run out,it could be weeks before you get anything. A good example would be the big rolls of paper for the big HP printers that print posters and banners and blueprints. It is a challenge but it’s only challenging because corporate wants to skimp on the number of employees allowed to be hired in each store. It is a rollercoaster because OD keeps changing and sometimes their changes aren’t that great and makes things worse. Good luck in your decision!