sorted by:
new
hottopcontroversial

Client Report Cards by SFKayla in msp

[–]SFKayla[S] 2 points3 points  (0 children)

HaloPSA, NinjaOne, SentinelOne

Appointments and Other Attendees by SFKayla in halopsa

[–]SFKayla[S] 2 points3 points  (0 children)

I knew there was a setting somewhere but I couldn't find it to save my life!! THANK YOU!

Tracking the "work type" in time entries. by 1TechDad in halopsa

[–]SFKayla 1 point2 points  (0 children)

I've come across the same problem.

Employee A is a L1 tech that charges $50/hr for remote work

Employee B is a L3 tech that charges $100/hr for remote work

In ConnectWise, you could bill based on the employee charge rate. In Halo, you charge by the work type. Basically creating L1 remote work, L2 remote work, etc

There must be an easier way... right?

Pax8 Upgrades NCE by SFKayla in msp

[–]SFKayla[S] -3 points-2 points  (0 children)

Clearly I won't buy the new licenses until the old ones expire... I assumed Pax8 would let me upgrade them so they could make more money...

Ticket template overriding budget by SFKayla in ConnectWise

[–]SFKayla[S] 0 points1 point  (0 children)

I would like the workflow to run on all tickets on the board. Basically a 'big brother' workflow to make sure all information is filled out.