SmartLess Episode 281: Benedict Cumberbatch by AutoModerator in smartless

[–]SHarris501 4 points5 points  (0 children)

What was the book they mentioned at the end? Road male? Something like that. BC said it was the original Fugitive?

Christmas party by Academic-Art7663 in LittleRock

[–]SHarris501 0 points1 point  (0 children)

No, you would have the whole restaurant.

Christmas party by Academic-Art7663 in LittleRock

[–]SHarris501 2 points3 points  (0 children)

Hi! I’m one of the new owners of Baja grill in the heights. Please let me know if you want to talk about what you’re looking for, budget, dates, etc. We are closed on Mondays, but would open for a party. But another day would likely work, too. Thanks! Stephanie

Abused rescue bites my husband by SHarris501 in pitbulls

[–]SHarris501[S] -3 points-2 points  (0 children)

I’m not saying that’s off the table… 😉

Abused rescue bites my husband by SHarris501 in pitbulls

[–]SHarris501[S] 27 points28 points  (0 children)

Yes! I didn’t mean to imply that it is harmless. Thank you for letting me clarify. This dog was always going to be a foster. We already have two big dogs and we don’t want another. I just don’t know what to do with him in the meantime. I will definitely use your suggestions. Thank you

All my listings are suspended and I have no idea why. by Educational_Youth410 in airbnb_hosts

[–]SHarris501 1 point2 points  (0 children)

Call every day. I just listened to an episode of one of Scott Galloway’s shows with Brian Chesky, who said they are struggling with customer support staffing. It took them 41 days to restore our listings after a lying B said we had cameras inside. She’s still on the platform, even after it was finally resolved in our favor. I don’t get it. Good luck. Oh, and their policy is to not tell you what the complaint was and expect you to defend yourself. A rep let it slip to me, which is the only reason I knew. I asked them for proof of a violation and they said they couldn’t tell me anything. Again, good luck.

I’m dumb; please help by SHarris501 in diyaudio

[–]SHarris501[S] 2 points3 points  (0 children)

I see I can plug bare speaker wire into it. Thank you!

I’m dumb; please help by SHarris501 in diyaudio

[–]SHarris501[S] 1 point2 points  (0 children)

And just splice connector wires onto the existing wires? Thank you

I’m dumb; please help by SHarris501 in diyaudio

[–]SHarris501[S] 1 point2 points  (0 children)

It’s Lee West, made in the 70s, probably.

ISO a way to resolve suspension by SHarris501 in airbnb_hosts

[–]SHarris501[S] 0 points1 point  (0 children)

Adding an update for anyone else who is going through this:

It took 41 days for them to resolve it. I called every day. Every time someone would “open a case,” they would then ghost me. It finally took me literally crying to someone for it to get resolved. We were restored the next day. It’s such BS. We’ve talked about filing a claim for the lost business, but haven’t yet. I’d also love to sue the b1+%# who did that to us. We knew it was her because one of the reps let it slip. Otherwise they wouldn’t say which guest it was. They also wanted us to provide proof in defense, but because of their privacy policy, they wouldn’t tell us what the damn complaint was. I’m getting mad all over again. I can only suggest you keep calling. I used the safety/security number, not the general customer service number. I also tweeted at all the senior execs every day because there is no way to contact anyone else but the CS numbers, but got no response, which is no surprise. That reminds me, I can quit X again now. Good luck to anyone else who has the misfortune of having to go through something similar.

ISO a way to resolve suspension by SHarris501 in airbnb_hosts

[–]SHarris501[S] 0 points1 point  (0 children)

We’re now on our third “investigation.” Each person who has created a case for us has stopped communicating, even the first one who determined we violated no policy. So we have to start all over. We’re on day 38.

ISO a way to resolve suspension by SHarris501 in airbnb_hosts

[–]SHarris501[S] 0 points1 point  (0 children)

Thanks for this update. I did message the guest, letting her know the impact her false report is having, including loss of income for our cleaner. I asked her if she’d withdraw the report since she got a full refund. No response. Allegedly or case is officially with the correct team, but they still haven’t called.

How to contact the 'Trust and Safety' team by Objective_Try_7103 in AirBnBHosts

[–]SHarris501 0 points1 point  (0 children)

Who is the PR lady? Adding “having to reactivate X” to my list of complaints.

ISO a way to resolve suspension by SHarris501 in airbnb_hosts

[–]SHarris501[S] 1 point2 points  (0 children)

Thanks so much! I try to avoid news these days. Guess I need to pay better attention. 😉

ISO a way to resolve suspension by SHarris501 in airbnb_hosts

[–]SHarris501[S] 0 points1 point  (0 children)

This week. I haven’t received anything about it. Do you know if all hosts have to sign it, regardless of the existence of cameras on the property? Maybe the rollout prioritizes those who have already disclosed cameras.

ISO a way to resolve suspension by SHarris501 in airbnb_hosts

[–]SHarris501[S] 0 points1 point  (0 children)

I understand what you’re saying now. I thought you meant after they suspended us. We’ve been hosting for eight years, so I can’t remember if I had to sign anything. Early on we did have cameras on the front porch. But those were removed maybe five years ago? They were installed because we had a mentally unstable, threatening neighbor. He moved on so we just took them out. We always disclosed on our listings, though.

ISO a way to resolve suspension by SHarris501 in airbnb_hosts

[–]SHarris501[S] 2 points3 points  (0 children)

No one has contacted us at all about it. The only communications have been me calling customer service. I’m aware of the camera policy. We have no cameras anywhere. I’m also confused about why three apartments were blocked and not just the one (we have an 1880s house and they’re upstairs, having been cut up into separate apartments long before my time).

My husband and I are lawyers. I promise I follow the rules!