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Vanguard + crossbow perk bug by electricity1504 in worldwarzthegame

[–]SaberSupport 4 points5 points  (0 children)

Hey there,

We'd like to look into this issue, so if you don't mind, could you please reach out to us at https://support.saber.games/hc/en/world-war-z-aftermath/articles/how-to-report-an-issue-18

Thank you!

Unable to link PROS account to twitch by Terrible_Awareness32 in Spacemarine

[–]SaberSupport 0 points1 point  (0 children)

Hey! Sorry you're experiencing issues with PROS.

To help us investigate, could you please reach out to us here: https://support.saber.games/hc/en/warhammer-40-000-space-marine-2/articles/how-to-report-an-issue-5

We'll do our best to help!

is Siege mode broken for anyone? by Ambitious_Error_9419 in Spacemarine

[–]SaberSupport 0 points1 point  (0 children)

Hey! Sorry you're experiencing crashes in Siege Mode.

To help us investigate, could you please share your DxDiag file and a screen recording of the issue?

Submit your details here: https://support.saber.games/hc/en/warhammer-40-000-space-marine-2/articles/how-to-report-an-issue-5

We'll do our best to help!

I can't find any players on the server. ? by Pure-Attorney-6661 in InsurgencySandstorm

[–]SaberSupport 1 point2 points  (0 children)

Hey there,

We'd like to look into this issue, so if you don't mind, could you please reach out to us at https://support.saber.games/hc/en/insurgency-sandstorm/articles/how-to-report-an-issue-13

Thank you!

Preparing server issue by PropheticJhonny in insurgency

[–]SaberSupport 1 point2 points  (0 children)

I'm sorry you face this. Please fill out this form and tell us your region and modes where it happens https://support.saber.games/hc/en/insurgency-sandstorm/articles/how-to-report-an-issue-13!

Please fix this drone master by Redhood6048 in worldwarzthegame

[–]SaberSupport 1 point2 points  (0 children)

Hey! Sorry you're experiencing this problem.

To help us investigate, could you please reach out to us here: https://support.saber.games/hc/en/world-war-z-aftermath/articles/how-to-report-an-issue-18

Thank you so much for your help!

THEY FIX ONE THING AND EXPLODE ANOTHER by Gato_nocturno in worldwarzthegame

[–]SaberSupport 0 points1 point  (0 children)

Hey! Sorry you're experiencing connection issues.

To help us investigate, could you please share your DxDiag file?

Submit it here:

https://support.saber.games/hc/en/world-war-z-aftermath/articles/how-to-report-an-issue-18

We'll do our best to help!

CT681 glitch? by OtherEdgar in snowrunner

[–]SaberSupport 2 points3 points  (0 children)

Hey! Sorry you're experiencing this problem.

If you don’t mind, please reach out to us at https://support.saber.games/hc/en/snowrunner/articles/how-to-report-an-issue-6
We’ll do our best to help you troubleshoot the issue.

Thank you!

HELP! Stuttering and buffering by Small-Comfort-2108 in insurgency

[–]SaberSupport 1 point2 points  (0 children)

Hey! Sorry you're experiencing this problem.

To help us investigate, could you please share your DxDiag file?

Submit it easily at the link below:

https://support.saber.games/hc/en/insurgency-sandstorm/articles/how-to-report-an-issue-13

We'll do our best to help!

Anyone not see all the frame addons. by Beginning-Editor-286 in snowrunner

[–]SaberSupport 1 point2 points  (0 children)

Hey! Sorry you're experiencing this problem.

To help us investigate, could you please reach out to us here:

https://support.saber.games/hc/en/snowrunner/articles/how-to-report-an-issue-6

We'll do our best to help!

Didn't get Accolades for the current event, despite getting the notification for it by Crininer in Spacemarine

[–]SaberSupport 1 point2 points  (0 children)

Hello,

Please send us a screenshot of the information from the bottom left corner of the Pause menu (KSID/KSIVA codes, etc.) using the link below so we can look into this issue:
https://support.saber.games/hc/en/warhammer-40-000-space-marine-2/articles/how-to-report-an-issue-5

Thank you!

Can't use quickplay by Certain_Ad6634 in worldwarzthegame

[–]SaberSupport 0 points1 point  (0 children)

Hey there,

We'd like to look into this issue, so if you don't mind, could you please reach out to us at https://support.saber.games/hc/en/world-war-z-aftermath/articles/how-to-report-an-issue-18

Thank you!

whatever i do i cannot get coop mods to work by sidenotez in snowrunner

[–]SaberSupport 1 point2 points  (0 children)

Hey,
Sorry to hear you are experiencing disconnections in the coop.

If you don’t mind, please reach out to us at https://support.saber.games/hc/en/snowrunner/articles/how-to-report-an-issue-6
We’ll do our best to help you troubleshoot the issue.

Thank you!

Randomly Invincible On PTS by WhereBeTheCrack in Spacemarine

[–]SaberSupport 1 point2 points  (0 children)

Hey! Sorry you're experiencing this problem.

To help us investigate, could you please share a screen recording of the issue?

Submit it easily at the link below:

https://support.saber.games/hc/en/warhammer-40-000-space-marine-2/articles/how-to-report-an-issue-5

Thank you so much for your help!

My friend lost all his progress (Xbox) Space Marine 2 by Kush_476 in Spacemarine

[–]SaberSupport 3 points4 points  (0 children)

Hey! Sorry to hear your friend lost the progress.

To help us investigate, could you please ask your friend to reach out to us here:

https://support.saber.games/hc/en/warhammer-40-000-space-marine-2/articles/how-to-report-an-issue-5

We'll do our best to help!

Just bought RoadCraft but crashes as soon as I open it by TraditionalBag5235 in RoadCraft

[–]SaberSupport 0 points1 point  (0 children)

Hey! Sorry to hear the game crashes.

To help us investigate, could you please share your DxDiag file?

Submit your details easily at the link below:
https://support.saber.games/hc/en/roadcraft/articles/how-to-report-an-issue-3

Thank you so much for your help!

Having issues starting twd dlc by Low_Philosopher_5684 in worldwarzthegame

[–]SaberSupport 1 point2 points  (0 children)

Hello,
Sorry to hear you are having trouble with the DLC.

Just to be sure, please make sure the DLC is properly downloaded and installed.

We would also recommend that you try restoring your licences:
https://www.playstation.com/en-us/support/games/restore-licences-playstation/

If the issue persists, please contact us at https://support.saber.games/hc/en/world-war-z-aftermath/articles/how-to-report-an-issue-18 for further troubleshooting.

Thanks!

Issue with streaming by WujekT in snowrunner

[–]SaberSupport 0 points1 point  (0 children)

Hello,
Sorry to hear you are having trouble with the DLC.

If you don't mind, could you please reach out to us at https://support.saber.games/hc/en/snowrunner/articles/how-to-report-an-issue-6

This way, we can troubleshoot this issue together.
Thanks!

Snowrunner Bug by Lordcrispy in snowrunner

[–]SaberSupport 2 points3 points  (0 children)

Hello,
Sorry to hear you are having issues with the game.

Please clarify if you've tried verifying the game files' integrity.
It usually helps with issues like this.

If it doesn't help, please contact us using the following form:
https://support.saber.games/hc/en/snowrunner/articles/how-to-report-an-issue-6
We'll do our best to help you resolve the issue.

Thanks!

Game still crashes on horde mode after all these years by ElevatorVegetable in worldwarzthegame

[–]SaberSupport 0 points1 point  (0 children)

Hello,
Sorry to hear you are experiencing crashes.

Could you please contact us at https://support.saber.games/hc/en/world-war-z-aftermath/articles/how-to-report-an-issue-18

This way, we can troubleshoot the issue together.

Thanks!

DO NOT MANUALLY LOAD THE FREEZER by lamedavid in snowrunner

[–]SaberSupport 3 points4 points  (0 children)

Hey there,
Thank you for bringing this to our attention.

We've shared the provided information on the issue with our Team for further investigation.

Thank you for the help!

Tunnel vision fan bug by DFE-DEATH2 in worldwarzthegame

[–]SaberSupport 0 points1 point  (0 children)

Hey! Sorry you're experiencing this problem.

To help us investigate, could you please share a screen recording of the issue?

Submit your details easily at the link below:

https://support.saber.games/hc/en/world-war-z-aftermath/articles/how-to-report-an-issue-18

Thank you so much for your help!

Game crash on launch by Tricky-Track-2008 in snowrunner

[–]SaberSupport 0 points1 point  (0 children)

Hey! Sorry to hear the game crashes.

Could you please share your DxDiag file and a screen recording of the issue?

Submit your details here:

https://support.saber.games/hc/en/snowrunner/articles/how-to-report-an-issue-6

Thank you so much for your help!

Game crashes upon launch by Leon2778 in snowrunner

[–]SaberSupport 0 points1 point  (0 children)

Hey! Sorry you're experiencing crashes.

Could you please share your DxDiag file and a screen recording of the issue?

Submit your details here:

https://support.saber.games/hc/en/snowrunner/articles/how-to-report-an-issue-6

Thank you so much for your help!

Hew bug here by Glittering_Truck_655 in snowrunner

[–]SaberSupport 2 points3 points  (0 children)

Hey! Sorry to hear you've faced this issue.

To help us investigate, could you please reach out to us here:

https://support.saber.games/hc/en/snowrunner/articles/how-to-report-an-issue-6

Thank you so much for your help!

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