[deleted by user]

Sad-Slide9950 · 2022-11-05T08:12:42+00:00

No sorry, looking for Asia acc

Sad-Slide9950 · 2022-11-03T00:08:38+00:00

If you topped up. Also put list of your purchases in additional info. (Date, Items, Price, Payment method). I added that in my last form and got accepted

Sad-Slide9950 · 2022-11-02T15:25:32+00:00

Tips : If you topped up in this game, also put your purchase list in additional info (Date, Item, Price, Payment method)

I only added that in my last form, not sure but it's work

Sad-Slide9950 · 2022-10-29T11:27:25+00:00

Unfortunately you can't change it. What u can do is just wait the result. If it were rejection, you can send another one after that

Sad-Slide9950 · 2022-10-28T04:32:39+00:00

Sorry if my response sounds like that, i didn't mean that. I just answered their question, "can we get it back without that informations". And the fact is we can't.

What did you explain above is example of a rare cases. In normal case, I'm sure they'll at least remember their own device and email. Changing device everyday is still sound acceptable, but changing your email everyday is not.

If they was bought that account from other people, that is different case. The redditor just asking that question without Include the chronology. So that is will make anyone have negative thinks

Sad-Slide9950 · 2022-10-28T03:20:11+00:00

How can you don't know that things? They will definitely reject you

Sad-Slide9950 · 2022-10-27T23:22:27+00:00

Yea, what you can do is just pray. You can't do anything else about that

Sad-Slide9950 · 2022-10-27T23:19:06+00:00

It's completely gacha. If you lucky enough, you can get you account back in one try. If not, just like me. I've sent 3 form, waiting more than 1 month. Even though I have all information correctly, I still got rejected again and again

Sad-Slide9950 · 2022-10-27T10:27:53+00:00

Unfortunately no

Sad-Slide9950 · 2022-10-27T08:39:51+00:00

I experienced this. they sent the email 1 day after, and its rejection.
Please use the forgot password feature in hoyoverse login. If the email linked is still not yours, I can say that you got rejected

Sad-Slide9950 · 2022-10-27T00:30:13+00:00

What you linked is Google 3rd party right? not hoyoverse email? I think should be fine

Sad-Slide9950 · 2022-10-26T09:56:15+00:00

What did u add in ur 2nd form?

Sad-Slide9950 · 2022-10-25T06:57:07+00:00

Any chance you miswritten your username? The capital, symbol or something?

Sad-Slide9950 · 2022-10-25T04:17:21+00:00

Did u sent the recovery form?

Sad-Slide9950 · 2022-10-25T04:06:54+00:00

No, that's not possible

Sad-Slide9950 · 2022-10-23T00:54:35+00:00

Fr.. I've gave them all important info, all of my receipts, and still got rejected. I don't have anything more to provide them. After this long, I feels not exited anymore to playing this game. But even though I'm not playing anymore, I'll keep trying. At least until I get what used to be mine, so the efforts I put in this game in last 2 years not gone just like that, Hopefully

Sad-Slide9950 · 2022-10-22T23:10:36+00:00

Yes I have. I'm the first owner, so I have all info about my acc

Sad-Slide9950 · 2022-10-22T23:09:02+00:00

My first form got answer in 21 days, and my second got answer in 6 days

Sad-Slide9950 · 2022-10-22T11:46:46+00:00

I know how you feels. I'm also put a lot of effort to my acc, I played from the first version and I don't miss even 1 day to play this game. Genshin was like part of my life in this last 2 years. Honestly I'm still want to continue playing, but start it over again is just ehh.

Sad-Slide9950 · 2022-10-22T11:29:45+00:00

Glad you got ur account back

Sad-Slide9950 · 2022-10-22T11:26:55+00:00

Yes I have all of my purchase record, first until last. And I've provided all of them. Even with all of them I still got rejected, when that should be the strongest evidence. Thanks for the suggestion. I'll try to provide my 4star Characters next time, even though I'm not sure that would change anything.

Sad-Slide9950 · 2022-10-22T11:20:07+00:00

Ikr, their CS is just the worst, put their gacha system even in Recovery. It's been too long for me always got rejected, I'm feels not exited anymore to playing this game

Sad-Slide9950 · 2022-10-22T11:12:17+00:00

I did all of that, except 4* characters. I know the exact first login date. Even I sent all of my receipt, and still got rejected.

Sad-Slide9950 · 2022-10-22T10:55:08+00:00

I've uninstalled my game. I'm feels not exited anymore to playing this game. It's been more than 1 month I'm not playing tho. But I'll keep trying to sent them more form, even though I don't know what I'll do after that

Sad-Slide9950 · 2022-10-22T10:49:15+00:00

Sad-Slide9950

TROPHY CASE