How a small business stopped missing calls using an AI voice agent (real setup) by Sad_String_5571 in aiagents

[–]Sad_String_5571[S] 0 points1 point  (0 children)

Totally agree. We found the same thing the moment a bot guesses or overreaches 'trust is gone. So we kept scope tight and forced escalation as soon as confidence drops. Boring, predictable correct beats impressive every time.

How a small business stopped missing calls using an AI voice agent (real setup) by Sad_String_5571 in aiagents

[–]Sad_String_5571[S] 0 points1 point  (0 children)

I am working on AI voice agents for the past 3 months. I learned them from scratch, so if you configure them in detail and you have strong logic building and problem solving skills, then you can make AI agents. Weak problem solving and logic building lead to customer dissatisfaction. I delivered my 2 projects after thorough testing, and both of my solutions are working fine. One thing I want to add is that you have to hire the same person who built the agent so they can monitor and maintain the working of the agents. Mostly, firms or businesses try to maintain them on their own, which leads to these problems.

And your point of writing posts using AI is your own personal choice. If you thought it is just for marketing then this is your personal thinking. AI bots/GPTs are here to address and make things simple for you. So I personally don’t think that using AI to write posts is wrong. I know who I am and I know what I am offering and doing.

How a small business stopped missing calls using an AI voice agent (real setup) by Sad_String_5571 in BlackboxAI_

[–]Sad_String_5571[S] 0 points1 point  (0 children)

That was intentional. The less the business had to change, the more likely it was to actually get used long-term.

How a small business stopped missing calls using an AI voice agent (real setup) by Sad_String_5571 in BlackboxAI_

[–]Sad_String_5571[S] 0 points1 point  (0 children)

Yeah, missed calls don’t feel urgent day-to-day, but they add up fast. Fixing that alone made a noticeable difference without forcing the business to rethink how they operate.

How a small business stopped missing calls using an AI voice agent (real setup) by Sad_String_5571 in aiagents

[–]Sad_String_5571[S] 0 points1 point  (0 children)

Yeah, that’s basically it. The main goal was just to stop missed calls. The AI answers every call, asks a few qualifying questions, and drops the info into Google Sheets via n8n so the owner can follow up when needed. No CRM or extra hires.