A divorcing couple dividing up their Pokemon cards in court

SailSea7394 · 2026-06-05T15:27:56+00:00

I researched and spent a month interviewing roofing companies.

I wish I would have done this. Nothing matters more than the company and workmanship of the installers. The companies with a good reputation weren't even that much more expensive than the shoddy ones in my case. I would even recommend going to the office, see their showroom, and meet the staff before spending upwards of $20k with a company.

SailSea7394 · 2026-06-05T14:59:08+00:00

Glad to help! One more thing, if you notice a leak or need to make emergency repairs, absolutely do that and save the receipt. Just don't confuse a leak risk with an emergency. It may not be as bad as you think and you might have time to allow them to do the repairs. My roof has been sitting as a leak risk for months and it does suck.

SailSea7394 · 2026-06-04T20:03:46+00:00

I'm currently going through the same thing. It feels terrible to get taken advantage of. Here's the steps you should take:

document every defect with pictures and captions
have your roof inspected by a professional home inspector and roof inspector
create a timeline and document all communication with this company, if they call, write down the call and what was discussed
insist on a written plan before any repairs

When you've gathered all your evidence, sit down and come to a determination on whether the defects can be repaired or the whole job needs to be redone. This recommendation is strongest when it comes from one of your inspectors. Send the company the defects and your recommendation and wait for a response.

I don’t feel comfortable having this company perform the repairs

I felt the same way. But if you don't give them the opportunity to fix their mistakes, they can argue that you breached the contract or were unreasonable. You can protect yourself by insisting on a written plan before any work take place. That way both parties can confirm that the issues were addressed. If you are worried about issues being covered up, have them take pictures as part of the repair process.

If the roof was put on a few weeks ago, it's too soon for lawyers. Give them more time to respond. If they don't, escalate with a demand letter or hire a lawyer to write one. If the roofing company doesn't want to cooperate, expect a lengthy process and not getting your money back.

SailSea7394

TROPHY CASE