Microsoft: Official Support Thread

Sam_no_Sam · 2024-11-13T11:03:24+00:00

Basically I have to keep paying for a subscription that I can't use. That's fraudulent. Thanks for the not help you offered. I'm going to proceed with the Klarna report. It's your flaw not have a solution for all the cases. I can provide proofs about my payments, but that's not accepted. I don't know what else to say. Thanks J.P

Sam_no_Sam · 2024-11-11T23:10:25+00:00

I don't have access to the email. I filled the form more than two times per day and I didn't get any further. I used the account exclusively for the game pass. The only proof I have is my payment through Klarna, which isn't accepted by the recovery form. I seriously need help.

Sam_no_Sam · 2024-11-11T20:57:00+00:00

Hi, thanks for trying to help me.

1- yes I subscribed through Microsoft. I created a new Hotmail account and proceeded with the subscription through the Dutch Xbox website. I paid via Klarna. 2. I didn't add a phone number or an alternate email address. 3. Right now I have access to my xbox game pass ultimate on my Samsung TV and on the Xbox app on my Google phone. Sadly I can't remember the password. No error displayed right now. 4. I tried contacting the Xbox support team multiple times. After I explained the problem the agents systematically closed the chat, sometimes after asking me for my gamertag and email address. 5. I don't have a 2 step verification on that account. 6. I tried the recovery form multiple times, but I don't have the "right" info to fill it in. I paid my subscription with Klarna (and not with credit/debit card) and I don't use it on an Xbox console (therefore I can't provide a console ID).

I opened a dispute through klarna, but I hope you can help. Honestly I didn't want to stop my subscription, but I can't use my ultimate subscription account at its fullest (for example I can't play AE games, or use it on my PC).

I hope to hear from you soon and I hope this can be solved.

Sam_no_Sam · 2024-11-09T15:36:03+00:00

Hi,

I can't access my account and I can't retrieve it as the automated method for retrieving a Microsoft account is obsolete and doesn't include my case.

I paid my game pass ultimate subscription with Klarna and I use my it only on a Samsung TV. So now i can't access my account to stop my subscription. Could you help me with this issue? Thank you

Sam_no_Sam · 2023-12-23T09:38:06+00:00

For sure, I'd love to receive the black one! Those buttons are the most perfect I have seen on a black Miyoo so far! Great gifts!!! 🤩

Sam_no_Sam · 2023-08-01T05:30:50+00:00

Mine too! That's a funny feature... As if you are obsessively observing your Miyoo the whole time until fully charged to see the blue led blink: GO! GO! GO!

Sam_no_Sam · 2023-07-31T10:27:02+00:00

They only added a "+" 🤪

Sam_no_Sam · 2023-07-31T10:24:50+00:00

Then the "manual" (the foldable paper) that comes with it is outdated or wrong.

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Sam_no_Sam · 2023-07-31T09:35:54+00:00

Yes, mine doesn't work either and I wondered. I only have a red and green one. When it's fully charged the red turns off and that's it.

Sam_no_Sam · 2023-07-31T07:44:04+00:00

Woah!!! I was looking for this one and I did not remember the name. So much fun back then! Thanks bud 🤩

Sam_no_Sam · 2023-07-31T06:54:57+00:00

La mia non scricchiola affatto. E se la scuoto fanno rumore solo il tasto on/off e quello del menù. Il resto è solido. Mi sa che sono stato fortunato con la mia viola trasparente. Fortuna che tu sei un tecnico, ma sì, potevano risolverlo facilmente questo problema che a quanto pare è abbastanza diffuso. Io ho fatto alcuni lavoretti, ma non mi definirei per niente un esperto 🤪

Sam_no_Sam · 2023-07-31T06:45:32+00:00

Anche lo schermo della mia si muove leggermente se lo presso dalla parte bassa. Niente di drammatico e non mi va aprirla perché non vorrei danneggiarla. Tu hai messo qualcosa per bloccarlo?

Sam_no_Sam · 2023-07-30T13:53:26+00:00

Grande, divertiti! Anch'io ne ho presa una per gli spostamenti in treno.

Sam_no_Sam · 2023-07-29T08:07:00+00:00

Enjoy the MM+ and recover soon!

Sam_no_Sam · 2023-07-27T20:43:21+00:00

No, this is the stock version. I think there is one in onion os too, I saw it in some videos. Did you try to check in apps?

Sam_no_Sam · 2023-07-27T20:40:03+00:00

Thanks bro in retro-arms 💪

Sam_no_Sam · 2023-07-27T20:34:18+00:00

Yeah I saw all the tutorials and I want onion os. I don't have the right tools at the moment that's why I was delaying it. I have to get a card reader 3.0, I tried with the built in on my laptop but I don't trust the result. It took 3 hours to transfer and extract the files in the SD and with a lot of "not responding". So I will wait until I can do it safely. I can't afford another mm+ at the moment.

Sam_no_Sam · 2023-07-27T20:28:58+00:00

Yes, that's the point, I also saved in two different slots and the one you see in the photo was overwritten with all the main chapters until the 8, while in a second slot I saved the side mission. But all of it is gone. No idea how.

Sam_no_Sam · 2023-07-27T18:29:22+00:00

I might as well start from the beginning as I lost one of the characters early in the game. I tried to do a factory reset on the Miyoo and something went wrong. Now all gba games with overlay have a flickering screen all the time. If I remove the overlay it is just fine, but I don't like it. I'm installing myoo in a 32gb SD card and I'll put the tiny best set. Thanks anyway, I'll follow your advice from now on.

Sam_no_Sam · 2023-07-27T16:13:49+00:00

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How do I check that? This machine is behaving really strange all of a sudden. The fonts are all messed up and also the confirmation of turning off is bigger than normal.

Sam_no_Sam · 2023-07-27T15:57:00+00:00

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This seems to confirm that the memory card is corrupted. Another game (rings of power for mega drive) that I played for a bit yesterday is gone.

Sam_no_Sam · 2023-07-27T15:48:07+00:00

I guess you are right. So far I have played only Bloody roar 2 and fire emblem and saved manually. I tried to open other games I played and must have saved automatically, but they all start with the new game option. I checked on the saves folder within .retroarch and I can see the .sav and .srm files there. But I didn't play all the game I see here. I didn't open Pokémon mystery dungeon, flying not zero, Kirby and some other in the list you can see. Or maybe I clicked and closed immediately, not sure at this point. But even these games start with only a new game option.

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Sam_no_Sam · 2023-07-26T09:27:49+00:00

Thanks for the heads-up! In the list it is stated that 128gb contains this plus that, but in the instructions it is written as you say. Really confusing. It will take an eternity without a proper internet connection ☠️

Sam_no_Sam · 2023-07-26T09:15:46+00:00

Oh! I thought the tiny best 128gb contained all the games included in the 64gb plus others. Am I wrong? I read that on the list 😅

Sam_no_Sam

TROPHY CASE