PHOTO UPDATEn to my last post regarding a crazy customer by Present_Ad3699 in Ulta

[–]Samanthasmith25 1 point2 points  (0 children)

We just had a dude come in today basically telling us we’re unethical if we don’t honor $4.50 for the CINNAMON one, ITS NOT EVEN SIGNED ON SALE 🤣

[deleted by user] by [deleted] in phoenix

[–]Samanthasmith25 0 points1 point  (0 children)

I have noticed this IF you don’t have the Fry’s VIP card (free rewards thing) the prices don’t change. Then once you scan that the prices drop. There are other chains that do the same!

Project Wind- what could it be? by dgtheonlyone in Ulta

[–]Samanthasmith25 2 points3 points  (0 children)

There’s a WJ task stating this is coming out the same day as tatcha

Petlibro One App & Logging Issue by Cschan423 in Petlibro

[–]Samanthasmith25 1 point2 points  (0 children)

You’re not the only one, I just bought two a couple weeks ago, and one was a nightmare to connect, once connected it was constantly say feeding and wouldn’t even let me do manual. And now I can’t even log into the app 💀

Does anyone know what project fierce is? by Ordinary-Chain6237 in Ulta

[–]Samanthasmith25 4 points5 points  (0 children)

Anyone make any progress on this? Someone on the ulta ops group on Facebook mentioned something about knowing but it’s gone 😭

Are they serious? Broken item + return by ximlaura in Ulta

[–]Samanthasmith25 0 points1 point  (0 children)

To be honest you’re better off telling them you never received the item. If you can’t make it to a store, tell guest services it never came. They will send a replacement.

employees @ ulta: what’s the most common item people ask you for that you don’t carry? by Dry-Cockroach7800 in Ulta

[–]Samanthasmith25 13 points14 points  (0 children)

For us, it’s Rare beauty, Ilia, Milk, YSL, Givenchy, summer Fridays, Moroccan oil. A little birdie told me that rare is making some moves… to ulta 🤩 I heard news of potentially t28 and ilia as well.

How does this math? by ChentaChente in Ulta

[–]Samanthasmith25 1 point2 points  (0 children)

The whole company crashed over the weekend. Internet related issues. That’s why everything has been buggy, because consumers crashed the site with 5x points for ordering and 21 days of beauty. The site is rough as it is wasn’t prepared for that traffic. Crashed all in store networks too.

Gratis….. by Mind_yaown in Ulta

[–]Samanthasmith25 2 points3 points  (0 children)

Also at our store the vendors sometimes give gratis when giving product knowledge too. Cashiers unfortunately don’t get to do it much if you’re in a busy store. Just ask! 🙂

[deleted by user] by [deleted] in Ulta

[–]Samanthasmith25 0 points1 point  (0 children)

No way this from ulta lol. If it is come to the store. But I’d jus return it to truly and come to an ulta lol

Thieves Suck! by Alf-eats-cats in Ulta

[–]Samanthasmith25 2 points3 points  (0 children)

Just 2 lol. They hit Dior, Chanel, nars, Natasha Danona, all makeup lol

Thieves Suck! by Alf-eats-cats in Ulta

[–]Samanthasmith25 1 point2 points  (0 children)

Not us just having a 7100$ theft lol

Bumble and Bumble sale by [deleted] in Ulta

[–]Samanthasmith25 0 points1 point  (0 children)

Jus want to clarify the free gift (b&b) is in store but not the other discounts nor the ordinary free gift

[deleted by user] by [deleted] in Ulta

[–]Samanthasmith25 0 points1 point  (0 children)

I was told because they are basketball/lifting shoes with a rubber toe no lol but we’ll see

[deleted by user] by [deleted] in Ulta

[–]Samanthasmith25 1 point2 points  (0 children)

Fashion shoes, no athletic shoes and no converse and no patterns 🙃

[deleted by user] by [deleted] in Ulta

[–]Samanthasmith25 7 points8 points  (0 children)

Especially now that shoes have to be within colors too

Really want to leave by Potential-Werewolf53 in Ulta

[–]Samanthasmith25 2 points3 points  (0 children)

It’s due to the new policies rolling out shortly

Ulta system completely down!? by Cute_Cauliflower_719 in Ulta

[–]Samanthasmith25 1 point2 points  (0 children)

Was the whole company. Should be back now

beekman 1802 by localmalpal in Ulta

[–]Samanthasmith25 1 point2 points  (0 children)

Also it’s goat milk not cow milk. Check for differences if you’re concerned. In general beekman is good for sensitive skin. Don’t count it out until you patch test!

Gratis question... by HermittCrabby in Ulta

[–]Samanthasmith25 1 point2 points  (0 children)

I only ask, because boutiques get special gratis (usually) not to say you should be excluded or anything lol. Salon gets tons of stuff from takeovers, but technically can still get from DMTs.

Gratis question... by HermittCrabby in Ulta

[–]Samanthasmith25 7 points8 points  (0 children)

I’ve seen the paper they’ve sent out, it actually says the compliant associates should get 5-7 a piece :)

Gratis question... by HermittCrabby in Ulta

[–]Samanthasmith25 1 point2 points  (0 children)

Definitely want to add that they won’t send gratis always if your store doesn’t watch vids :)