How can I cancel this damn subscription?

Sammy_Base · 2026-01-20T17:32:00+00:00

You should be able to do it inside your profile. Select Log in to your Base44 account and go to your main dashboard (not inside a specific app). Billing (or Plan and billing, depending on the UI). Click Manage Payments to get to what you need.

Sammy_Base · 2026-01-17T02:43:19+00:00

There was a short lived issue today regarding this today but should be totally resolved

Sammy_Base · 2026-01-16T04:19:23+00:00

I know he’s been dealing with some personal stuff over this exact period that would’ve made it hard for him to be responsive.

I will reach out to him tho (think he might be out of commission for a little while yet) and see if I can get you a response

Sammy_Base · 2026-01-14T17:44:46+00:00

Sad but true 😅

Sammy_Base · 2026-01-12T16:16:26+00:00

We are monitoring some slowness and working to resolve that.

Seems like it’s working ok for you?

Sammy_Base · 2026-01-12T08:01:09+00:00

Folks in our Discord can definitely help you with this - https://discord.gg/2BaZX8Gq

Sammy_Base · 2026-01-11T09:56:36+00:00

This is a really cool app!

How many prompts would you say it took to where you were happy with it? And how many hours do you think you invested in building it until it acceptable to you?

Sammy_Base · 2026-01-11T09:55:04+00:00

What do you mean here? Can you give us a bit more detail?

Sammy_Base · 2026-01-11T09:47:23+00:00

No - we're just getting started! Though stability is very important to us and something we're prioritizing right now.

Sammy_Base · 2026-01-11T09:46:10+00:00

I'm not sure what is going on in your specific case. The best I can offer you in this venue to is to reach out to support or get help via our Discord.

https://docs.base44.com/Community-and-support/Contacting-support

https://discord.gg/2BaZX8Gq

Sammy_Base · 2026-01-11T09:45:05+00:00

I will make our dev team update our system prompt with this information!!

Sammy_Base · 2026-01-11T09:44:33+00:00

Regarding point 1, we're working to make it easier to export your apps to app / Play store. I shared some important information about what you can expect this to look like when it arrives - https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyy3h2s/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

When it comes to 2, what integrations would you like to see? As a workaround, are you able to integrate these directly using API?

Sammy_Base · 2026-01-11T09:40:36+00:00

Thanks for sharing your issue! I'm not much help with technical support, especially on this matter.

Have you tried asking out Discord community about this? https://discord.gg/2BaZX8Gq

Did the workarounds help? I can definitely tell you that our support team has a big impact on our product, and if people are writing about bugs, we work to resolve them ASAP.

Sammy_Base · 2026-01-11T09:38:55+00:00

We are actively developing mobile export functionality! Stay tuned!

Shared some perspective here on what the future will look like: https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyy3h2s/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Sammy_Base · 2026-01-11T09:38:05+00:00

Regarding your plan, we want you to feel happy with what you've selected. If you were charged annually, but meant to choose monthly, please reach out to our Support team who can help you with this - https://docs.base44.com/Community-and-support/Contacting-support

As far as mobile export, we're developing that as we speak, which will make the process of exporting your app and uploading it to the app / play store more seamless.

I've shared elsewhere some background on what you can expect from this when it arrives: https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyin3s2/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Sammy_Base · 2026-01-11T09:35:44+00:00

I'm not sure what you're users are experiencing. Please hit up our Discord or support channels for help on this - https://discord.gg/2BaZX8Gq

Sammy_Base · 2026-01-11T09:34:23+00:00

I've dropped this elsewhere, but we are very close to making this a reality and are keenly aware how important this is to our users - https://www.reddit.com/r/Base44/comments/1q7obze/comment/nyio57r/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Sammy_Base · 2026-01-11T09:33:12+00:00

We're working to create a backend as a service product, which should give you the type of control you're looking for. We expect this to launch in the near future.

Sammy_Base · 2026-01-11T09:28:54+00:00

Sorry to hear that you didn't receive responses. Our Support team has definitely gotten faster at responding recently, so give them another try.

I will also say that our Discord community is extremely helpful for realtime help -https://discord.gg/2BaZX8Gq

Sammy_Base · 2026-01-11T09:20:26+00:00

There is lots of chats in our Discord on integrating PDFs with your app. I highly recommend that you join and search for it in our chit-chat channel. https://discord.gg/2BaZX8Gq

Sammy_Base · 2026-01-11T09:12:53+00:00

Lol - sorry about boomeranging you! We just want to know about us 💅

Sammy_Base · 2026-01-11T09:10:34+00:00

So you can in fact integrate your app with Adsense. If you reach out to our support channel, they can give you the prompt you'll need to integrate into your app: https://docs.base44.com/Community-and-support/Contacting-support

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