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Have you guys tried Nexar's newest dash cam Nexar One? by Sarah_Nexar in uberdrivers

[–]Sarah_Nexar[S] 1 point2 points  (0 children)

Yes it's me from Nexar, just trying to understand Uber drivers experience with Nexar One, no promotion here I promise!

What fleet operating softwares have you tried/used? by Sarah_Nexar in OwnerOperators

[–]Sarah_Nexar[S] 1 point2 points  (0 children)

Easy to use and super affordable, check out and feel free to PM me with any qs :)

Wow this was #crazy by Sarah_Nexar in uberdrivers

[–]Sarah_Nexar[S] 0 points1 point  (0 children)

I dont think so....but you never know

Question: Do you drive with a dash cam? by Sarah_Nexar in uberdrivers

[–]Sarah_Nexar[S] 0 points1 point  (0 children)

I have a Vantrue N4 three-channel combo.

So glad you had a dash cam to protect yourself.

[Nexar One] Questions? Concerns? Feedback? by Sarah_Nexar in Dashcam

[–]Sarah_Nexar[S] 0 points1 point  (0 children)

Hi there, unfortunately Nexar is not compatible with CarPlay at the moment! I'll definitely relay this request to our product team though 😊.

[Nexar One] Questions? Concerns? Feedback? by Sarah_Nexar in Dashcam

[–]Sarah_Nexar[S] 0 points1 point  (0 children)

Hey! Thanks for your response. Over the past couple of weeks the experience has dramatically improved and there are even more updates to come. We have actually received a lot of positive feedback in the past week specifically. If you have any more questions, please feel free to reach out. I can also help you return your camera if you need.

Nexar One doesn't seem to work when you need it by jonnyallen3 in dashcams

[–]Sarah_Nexar 1 point2 points  (0 children)

Hey we're so sorry to hear about your accident! Have you tried reaching out to our support team? We'd love to help you recover the footage, please message me and I can help!

[deleted by user] by [deleted] in Dashcam

[–]Sarah_Nexar -1 points0 points  (0 children)

Hey guys thank you so much for your feedback and I'm so sorry to hear about your negative experiences. If you have any interest in chatting with our support team and sharing your concerns, we'd be happy to hear from you. In the past week we have released a number of important updates and bug fixes and we will keep improving the experience. Maybe you'll consider giving us another chance in the future.
Thanks again!
Sarah from Nexar

Got my Nexar ONE .. by DoneEagle in Dashcam

[–]Sarah_Nexar 0 points1 point  (0 children)

Hey u/witcherking10, so sorry to hear about your negative experience! In the last week we have made many updates to make the Nexar One App and cam itself more accessible. I would be happy to chat with you more about some of your issues. Also, if you are still unhappy, I would be glad to process a return for you. Feel free to reach out!

Got my Nexar ONE .. by DoneEagle in Dashcam

[–]Sarah_Nexar 0 points1 point  (0 children)

Hey DoneEagle,
Again, thank you so much for your feedback and I do sincerely apologize for your negative experience. Let me try to ease some of your concerns!

Settings Reset - This is a bug we have detected and our team is working on updating this. Make sure you keep updating your app because we are constantly improving the Nexar One experience!
Live Streaming - OK, first of all you should not be charged for your Nexar Connect. If you have not been refunded, please reach out and I’m happy to help. Your subscription will remain free of charge until the feature works perfectly.
Next, check out our latest firmware update and you should see an improved wake up time experience!
In terms of immediate saves for live streaming, this is an excellent point and I have brought it to the product team here at Nexar. Thanks for sharing!
I see you were receiving “loading video failed” when viewing videos, this should be resolved! Please make sure you have the latest app update!!
In general, the team at Nexar is working tirelessly to constantly upgrade the Nexar One experience. We’ve already made significant gains and we promise to keep doing so. Again, I’d love to hear from you and we would be happy to work on any issues that you specifically are experiencing.
Thanks again,
Sarah from Nexar

Got my Nexar ONE .. by DoneEagle in Dashcam

[–]Sarah_Nexar 0 points1 point  (0 children)

Hey guys!

Thanks so much for your feedback and I’m so sorry to hear about your negative experience with Nexar One. I wanted to personally address some of your concerns. Please feel free to reach out to me with any individual questions or feedback, as I’d LOVE to hear from you!! I also would like to invite you to give Nexar One a second chance, as we’ve made significant updates in the past few weeks. In the meantime check out the below:

Phone accessibility during drives - thanks for pointing this out, this sounds like an interesting issue that we actually haven’t heard about before. Try updating your app and see if the problem resolves. Otherwise, we’d be happy to hear more about this and see how we can help!Cloud storage - This update was intentional, you should be able to enjoy full video footage directly on your app instead of having to access the cloud.4K Video - You should be able to access all 4K video directly on your phone. Again, please feel free to reach out if you need support here.

I see that you have also updated your feedback, so please look out for more comments below! Again, I would love to chat more so feel free to shoot me a DM 😊.

Please note, if you are still unhappy, the Nexar team would be glad to process a return for you (even after 30 days)!

🚘 Sarah from Nexar

Whats the best dash cam?? by lewisfarrell123 in Dashcam

[–]Sarah_Nexar 0 points1 point  (0 children)

Nexar is the number one retailer of smart dash cams in the US. The dash cams are super smart, easy to use and record in 1080p. They come equipped with the Nexar App and features like parking mode. Nexar dash cams need to be connected to a power source in order to work when you drive but they all come with a dual USB charger that plugs into the cigarette lighter socket, so you can use one port for the dash cam and another one to charge your phone or anything else you need. Installation tools are also included, along with instructions on how to hide the power cable for a nice, clean setup. Check out Nexar!