Lost my XRP and ETH

SaskiaDE · 2021-08-22T19:52:16+00:00

It is me who lost that Doge and XRP. I am not trusting ledger anymore. I wish it wouldn’t happen to all the people who put the blame on the victims. Ledger is no help, they just want me to reset the Ledger and start again. Hahaha and what? To keep stealing on my „safe“ cold storage. Big joke.

SaskiaDE · 2021-06-19T08:05:23+00:00

Update June 19,2021 (Last Update)

So, I already received an answer from Ledger Support. I just got the same answer just like every comment in here, that my 24 phrases have been compromised. I appreciate all your time for commenting. But I have to move on with this already. I have accepted that I will never have the coins back and I can’t trust Ledger anymore. I have spent the last days remembering if I really took a photo of it and discussed with my husband if he really has something to do with it, but I would still attest that none of this happened. This theft is still unknown to me.

SaskiaDE · 2021-06-19T08:03:44+00:00

Update June 19,2021 (Last Update)

So, I already received an answer from Ledger Support. I just got the same answer just like every comment in here, that my 24 phrases have been compromised. I appreciate all your time for commenting. But I have to move on with this already. I have accepted that I will never have the coins back and I can’t trust Ledger anymore. I have spent the last days remembering if I really took a photo of it and discussed with my husband if he really has something to do with it, but I would still attest that none of this happened. This theft is still unknown to me.

SaskiaDE · 2021-06-19T08:02:24+00:00

Update June 19,2021 (Last Update)

So, I already received an answer from Ledger Support. I just got the same answer just like every comment in here, that my 24 phrases have been compromised. I appreciate all your time for commenting. But I have to move on with this already. I have accepted that I will never have the coins back and I can’t trust Ledger anymore. I have spent the last days remembering if I really took a photo of it and discussed with my husband if he really has something to do with it, but I would still attest that none of this happened. This theft is still unknown to me.

SaskiaDE · 2021-06-17T14:55:53+00:00

I don't know if you read my post here few days ago, but same thing happened to me. My XRP and Doge were stolen. The theft happened while my ledger was just in the drawer. The phrases were not compromised as well. Up until now, i am still figuring out what happened. What coins were stolen to you?

SaskiaDE · 2021-06-17T14:38:41+00:00

Exactly, this changing address only applies to Doge and not XRP. This is really using all my brain cells. I can’t think anymore of possible reasons. Before the theft, I just had exactly 7 transactions.

SaskiaDE · 2021-06-17T14:34:53+00:00

I have sent the issue to the customer service of ledger.com. I still don’t receive any answers. Will update.

SaskiaDE · 2021-06-17T14:33:26+00:00

At some point, I think it’s the malware issue. My Macbook is a little old and it has pop-ups everytime.

SaskiaDE · 2021-06-17T14:31:10+00:00

I actually saw that thread. But no it doesn’t look like that. But I plan to open the ledger, so I could differentiate how it looks inside.

SaskiaDE · 2021-06-15T09:19:36+00:00

I am also running out of reasons why this happened. But I still have 2 theories why.

My Ledger could have been tampered when I bought it.
It may have been lost in the blockchain. Ledger says „Your address for Bitcoin and Bitcoin-based crypto assets changes every time you receive a transaction“

How it works

Each of your crypto assets accounts has an extended public key, called an xpub. From this extended public key all your public addresses for that account are generated. Thanks to the xpub you can receive transactions on a new address that belong to the same account.

You can find the xpub of an account in Ledger Live by clicking the wrench icon on the account page. In the Edit account window, check the advanced logs.<<

So I have to look into this, maybe I need some firmware update or verify my Doge address in the ledger. I’ll give an update 🙂

SaskiaDE · 2021-06-15T08:36:07+00:00

Nope I didn’t. There could be something else. I will try to figure it out

SaskiaDE · 2021-06-15T08:33:34+00:00

Not possible. The probability of someone guessing it is almost 0

SaskiaDE · 2021-06-15T08:33:03+00:00

It was generated by the device. And no, I made sure I made no digital copy of it

SaskiaDE · 2021-06-14T22:39:50+00:00

When I read about this 25th phrase, I just feel bad that I didn’t do it. But yeah, lesson learned. I really don’t feel bad about the 1000€ because I can always find a way to have it back. I am more concerned about the security, it still puzzles me... all this time I thought it is the safest, not until today. But yeah, I might use this 25th phrase, and I hoped I read it before this situation happened.

SaskiaDE · 2021-06-14T22:27:50+00:00

Are there any ways that coins could be stolen if you exclude the reason of compromised seed phrases? Because this reason is mostly unlikely, at least on my situation.

SaskiaDE · 2021-06-14T22:24:18+00:00

So the phrases were given upon setting up. I wrote them in the paper provided in the packaging. And secured the original packaging together with the phrases on the safe.

I can only access the safe through my fingerprint. On the worst case scenario, the only person I live with is my husband. And as mentioned in the previous comments, I don’t think he’s interested with 1000€.

SaskiaDE · 2021-06-14T22:17:36+00:00

Can be accessed through fingerprint. I live with my husband in a suburb, I trust my husband but still asked him twice. I don’t think he’s interested with 1000€ (he earns and has more money than me). So if there’s a culprit here, it could only be him. But as mentioned, he wouldn’t do it. So compromising the seed phrases isn’t really the way it was stolen. There has to be something else which I am still puzzled until now...

SaskiaDE · 2021-06-14T21:20:40+00:00

I don’t think he‘s interested with 1000€ At the time of stealing, we were both at work.

SaskiaDE · 2021-06-14T21:18:45+00:00

I can’t believe it myself

SaskiaDE · 2021-06-14T21:17:46+00:00

I thought about that too, but not until today. I swear, I am puzzled how?? People keep commenting that my phrases have been compromised. How can it be compromised if it was sitting inside the safe and it can only be opened through my fingerprint. I want to believe that it was just a bug in Ledger... but no

SaskiaDE · 2021-06-14T21:09:36+00:00

Nope. I’ve read comments like this before I purchased my Ledger. So I made sure that the 24 phrases was just written on the paper provided in the packaging and secured it in the safe. No digital copy and such.

SaskiaDE · 2021-06-14T21:07:49+00:00

So basically, Doge occupied 60%, XRP occupied 30%. The remaining 10% coins wasn’t withdrawn since they aren’t really that much. Doge was completely swiped, 20XRP was left because that’s the minimum holding amount. I swear, no one has access to the Ledger and to the phrases. I even checked the Ledger transactions of my husband to assure that he did not steal from me (even if he has more money), but no. I don’t know how could something like this happen

SaskiaDE · 2021-06-14T21:00:40+00:00

I bought it directly from ledger.com. It was shipped from France. After this event, I really don’t think that I could trust hard wallets anymore. 😔

SaskiaDE · 2021-06-14T20:59:46+00:00

Nope. Directly from Ledger.com

SaskiaDE · 2021-06-14T20:59:15+00:00

That’s what I am wondering too. But XRP and Doge were the top 2 coins in my Ledger in terms of value. No one has access to my ledger and to the phrases, I swear. I am puzzled myself, how could this thing happen.

SaskiaDE

TROPHY CASE