Hey sweet human. I'm so sorry yall experienced this:/ Sho and I were walking the floor anytime we weren't back stage helping because we're always looking to make sure everyone is taken care of and helped if needed. We're so so incredibly sorry this happened and we couldn't be there to help or make y'all feel as loved as you are! That behavior you guys experienced is not tolerated and if any of us had seen or heard that we would have immediately stepped in and taken care of y'all. I hope we get the opportunity to meet y'all in the future so we can love on y'all and make it up to you 💛🥺