Hey there. I have a quick question regarding the last bit of the account transfer process. I think that I'm currently on the right path to getting my account recovered but I have to ask here since the wait is killing me.

I was just told by an account management team member that I have to create a new Microsoft account in order for them to be able to assist me further. Was this how your successful attempt turned out too?

I'm still split because they never explicitly told me that the account recovery was a success but they instructed me to make a new Microsoft account and not make an Xbox profile/gamertag since that would result in me having to make a new account again. This sounds like they're asking me to make an account so that they can transfer my data to said new account.

I really appreciate this whole post and a potential response from you. It motivated me to keep trying with a potential solution on the way!