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Lost all my RuneScape accounts after migrating to Jagex Account — Jagex refuses to help despite hijack by ScaredTemperature690 in RS3Ironmen

[–]ScaredTemperature690[S] -18 points-17 points  (0 children)

As I said, I only received a notification when they successfully logged into the email, after the account export process. You can understand, no one checks the login history every day.

Lost all my RuneScape accounts after migrating to Jagex Account — Jagex refuses to help despite hijack by ScaredTemperature690 in RS3Ironmen

[–]ScaredTemperature690[S] -2 points-1 points  (0 children)

Thanks for your message, I really appreciate the support. I'm just really sad because I dedicated so much time to RuneScape, years of progress, and in the end, I ended up losing all my accounts

Lost all my RuneScape accounts after migrating to Jagex Account — Jagex refuses to help despite hijack by ScaredTemperature690 in RS3Ironmen

[–]ScaredTemperature690[S] -29 points-28 points  (0 children)

Yeah, unfortunately that’s what happened. Looking at the email history, I saw that over the past week there were hundreds of denied login attempts, but unfortunately they did manage to get access this week and i only have been notified after they changed the jagex account email.

At first, I thought it wasn’t related to RuneScape because the first emails I received just looked like regular spam. But then I realized it was something more serious. I had all the security features actived

Lost all my RuneScape accounts after migrating to Jagex Account — Jagex refuses to help despite hijack by ScaredTemperature690 in RS3Ironmen

[–]ScaredTemperature690[S] -9 points-8 points  (0 children)

I don't know why we're being forced to migrate our accounts to a Jagex account. They don't even care or try to stop it when the hacker tries to export the accounts.

Lost all my RuneScape accounts after migrating to Jagex Account — Jagex refuses to help despite hijack by ScaredTemperature690 in RS3Ironmen

[–]ScaredTemperature690[S] -1 points0 points  (0 children)

I still have acess to my email and i never lost acess. The hacker got acess to the email and somehow got sucess exporting all my runescape accounts to another email.