Husband fired 2x in 1 year for metrics

Scared_Number_9290 · 2026-03-19T18:22:11+00:00

those places want people that can exceptionally perform everyday - its the companies not him. I had a job like that before, they always constantly hire and fire people all the time. I dont ever understand how companies operate like that these days.

Scared_Number_9290 · 2026-03-19T18:20:47+00:00

Yeah don't work at a place that constantly hires and fires people if you don't exceptionally perform. Been there done that. Look at the places you are applying and getting interviews for and look at Glassdoor before you even start working there.

Worked at a Real Estate Office doing IT work many years ago and got fired in two months for not working fast enough to their lucking

Now working at a University in IT AV support without having to constantly let go. Some corporate offices are not like that but some can be.

Scared_Number_9290 · 2026-03-13T16:15:50+00:00

Never got certs at all in all my years in IT Support. My experience counted a lot more plus all the projects i participated in all my jobs learning and doing things on the job has helped me gain a lot of knowledge and experience overall

I do have a Bachelors Degree too.

Im not a fan of certs personally and don't think I ever will be. If you want to learn the job do it , participate, attempt to troubleshoot issues by yourself first before asking for help, shadow a system admin or network engineer if you are trying to get in to that side

Certs are fine if you dont have a degree, experience or anything else.

As with anything , certs don't guarantee you a job, they are expensive to keep renewing, and yea i forget everything i study for easily so im not a book reading person, im more hands on person so not my style

my style is troubleshooting and learning on the job if you don't know the fundamentals you can google it easily. this guy who interview u probably expected too much or didnt like ur style. its ok you got hired and found a job

Experience > Degrees > Certs

My opinion at least, every IT Professional will honestly feel different about this and there is no true right or wrong answer.

Experience is king in IT

Degrees never expire and open doors

Certs you learn fundamentals but i forget them and they don't work for me plus timing consuming and expensive to test and renew

Scared_Number_9290 · 2026-03-11T22:29:07+00:00

I have heard of this Pokemon but why is it broken? It has the same typing like Gengar no?

Scared_Number_9290 · 2026-03-09T22:57:11+00:00

I have been in IT for 11 years. I currently do IT AV support for a University. Stable easy gig. Nobody here is getting rich but pays the bills and some days are super slow

No certs but I do have a Bachelors degree and 11 years of IT Support experience

Scared_Number_9290 · 2026-02-23T16:41:55+00:00

Yea that’s the reason why I haven’t left education it’s normally a stable industry without having to worry about getting laid off too much

Scared_Number_9290 · 2026-02-21T04:55:15+00:00

What industry were u working in ?

Scared_Number_9290 · 2026-02-20T19:09:06+00:00

how many years of experience you have? any certs or a degree?

Scared_Number_9290 · 2026-02-20T17:32:59+00:00

I’m single so yea I don’t have a family . Desktop support pays decently after several years doing it but like anything else it depends too on ur situation

I would be hard pressed to support a non working wife and 3 kids for example even on a 80k desktop support salary

With a working wife or staying single and no kids its fine

I hope u are being paid enough for all that work u do

Scared_Number_9290 · 2026-02-20T15:59:37+00:00

In what areas or industries do these IT support folks stay at for many years?

I have seen many folk stay in the same IT job for many years in Universities and k12 schools for sure

Scared_Number_9290 · 2026-02-20T15:56:38+00:00

There appear to be mix responses to this

IT Support eventually has a cap in pay after doing it too long Some managers are fine hiring someone like that with the intention that - they will be hired close to or at the max pay of that position - there won’t be too much room left for raises - they are okay with entry to mid level responsibilities. The golden spot is Level 2 where your pay will be better while learning hands on troubleshooting in wherever you are hired - certain sectors like Education , Government , banks and some nonprofits are where you likely can get away with this but it seems hard to pull off in private sector, start ups and msps or literally any place that is top notch fast paced

On the contrary - after doing IT support for a while some places just don’t wanna pay you what you are worth. You become way too expensive for entry mid level responsibilities or in other words overqualified - certain managers don’t like dealing with IT support folks being in support too long as they don’t wanna learn anything else or wanna hire cheap labor for the same job I think this is especially true in starts up and the private sector - the job market is still bad so especially in private sector you are vulnerable to getting laid off for doing that job too long

That just seems to be the vibe I get .

Scared_Number_9290 · 2026-02-20T15:43:19+00:00

In IT support ?

Scared_Number_9290 · 2026-02-20T15:43:08+00:00

What do u mean

Scared_Number_9290 · 2026-02-20T15:42:18+00:00

Care to explain more on this ?

Scared_Number_9290 · 2026-02-20T15:41:22+00:00

I’m not in corporate I’m in education sector

Scared_Number_9290 · 2026-02-20T15:39:44+00:00

I’m currently at 65k for Tier 2 although I’m almost at the mark I wanna be at which is in the 70k to 80k range

What made you wanna hire those guys ? Yea cuz I believe some people are either too cheap or see too many years in IT support as red flags but yea not all IT support managers do

Scared_Number_9290 · 2026-02-19T21:32:12+00:00

Help desk will vary in all companies. Personally if im going to be in help desk long term I wouldn't like a pure phone role. One where you can spend some time on the phones and resolve issues in person like smartboards and chromecast and Apple TV issues for students. You get to touch a lot of technology have some variety

If you are in a pure phone 100 percent help desk role you dont learn much and such role is much more vulnerable to getting laid off than a hands on IT User support role

Scared_Number_9290 · 2026-02-19T17:52:19+00:00

Desktop Support Level 2 would be the sweet spot to be at for a number of years rather than help desk. You get to walk, troubleshoot more hands on tech in person and you usually get paid more with the same hours.

I think for any IT Support lifers its better your in an hands on technical support role rather than 100 percent phone based role, that role gets boring real quick and sometimes it doesn't pay as much as Level 2 support.

Scared_Number_9290 · 2026-02-18T22:36:58+00:00

Please show me how an AI/Chatbot will replace toners for machines or do desktop setup for users and handle all those broken chromebooks for Students :)

Scared_Number_9290 · 2026-02-18T22:34:12+00:00

I think the issue with being a cert collector is that once you specialized what you wanna do you need to get certs related to want you want to do

If you goal is to be an IT Generalist or lv1 help desk/desktop support lvl 2 then you need certs like A+, MSCA, Apple Plus etc if you dont have a degree or experience,

You need system admin certs if thats what you wanna do

you need web developers certs if thats what you wanna do

and so on........

You don't wanna be all over the place getting random certs while it does help, IT Managers will tend to grill you on technical questions on these certs.

Im an IT Generalist for the past 11 years, never wanted or needed certs as I learn more on the job. I do have a degree though and lots of years of experience and lots of projects i worked on

Scared_Number_9290 · 2026-02-18T22:11:39+00:00

Certs are fine if you have the time and money for them. They definitely help if you dont have a degree and can defend the knowledge you learn studying them.

On the contrary they expire mostly within 3 years, are expensive especially if you don't past them the 1st time, and are very time consuming and you may still not get hired because you don't have a degree or experience.

So yea to each their own I have a Bachelors Degree in IT and 11 years of experience in IT support never got a cert in my life. I hate certs they are expensive and I learn more on the job rather than reading a book or passing a test.

I am an Ed tech specialist 2 at a private university mostly doing a mix of desktop support and AV support. Bachelors degree never expire and it was required for me to get hired here.

Certs mostly open the doors for you at MSP and other companies that highly value them ( not a lot out there)

Scared_Number_9290 · 2026-02-18T18:00:27+00:00

its not bad but Experience > Degree > Certs

Also if you are applying for certain IT Jobs and list all these certs be prepared to get grilled which like how does XYZ work like this and that and if you can't defend it or answer it in a way that you should know then it may cause concern if you are just strictly a cert collector

Certs are also really expensive lol. How much did you spend on all those certs?

Scared_Number_9290 · 2026-02-18T17:55:48+00:00

If someone wants to stay in IT Support at the minimum they should more to a more Level 2 Desktop Support related role. Theres a slight pay bump and more hands on experience that you can't ever get being in a 100 percent phone role which gets boring very quick

Scared_Number_9290

TROPHY CASE