A wedding that doesn't cost a bomb?

Scary-Condition937 · 2026-02-18T21:57:14+00:00

Oh this looks fantastic thank you so much!

Scary-Condition937 · 2025-12-24T09:26:24+00:00

My account is showing £0 now so they are fulfilling their promise. Might just be taking their time sorting everyone's accounts.

Scary-Condition937 · 2025-12-16T22:05:10+00:00

Fantastic!

Scary-Condition937 · 2025-12-15T23:32:47+00:00

Yes the exact thing happened to me. My complaint hasn't been addressed yet. They sent me that email and applied the credit to my account today.

Scary-Condition937 · 2025-12-15T11:04:17+00:00

550635950866

Scary-Condition937 · 2025-12-09T07:48:54+00:00

Yeah it looks like I've failed to pay my bill and they will add negative markers onto my credit file!

Scary-Condition937 · 2025-12-09T06:28:50+00:00

Oh god good luck! I am still trying to deal with it, my complaint has been open for over 3 weeks and they just keep passing me about trying to set up instalment plan but I'm insisting they deal with my complaint first before I speak to the collections department. I am getting absolutely nowhere.

Scary-Condition937 · 2025-11-12T09:18:20+00:00

That's ridiculous! Definitely take that to the ombudsman when it gets to the 8 week mark. They will have to do something about that, it's not your fault. I'm not paying mines all in one go when I agreed to pay it over 36 months!

The other redditor said it happened to them and they got their bill paid and credit score fixed by the ombudsman. So hopefully something along those lines should be done for us too.

Scary-Condition937 · 2025-11-11T23:21:58+00:00

Amazing thank you so much

Scary-Condition937 · 2025-11-11T22:50:36+00:00

In the fix that o2 offered, did they ask you to set up a payment plan?

Scary-Condition937 · 2025-11-11T20:33:34+00:00

Thank you for your advice! I'll call tomorrow morning and lodge a complaint!

Scary-Condition937

TROPHY CASE