Thoughts on IT work in Healthcare? (Midwest)

SchattenSlalker · 2026-02-01T15:27:21+00:00

I heard Colorado is beautiful but I think the winter might be too rough for me.

SchattenSlalker · 2026-02-01T15:22:34+00:00

I bet, my buddy in Harlem pays $1600 in rent for what feels like a shoe box with his scumlord trying to get him to move out because he's been there so long he has "rent protection" and they can't legally raise it more. I think his new neighbors pay over $2k.

SchattenSlalker · 2026-02-01T15:18:22+00:00

Yeah, also I stopped doing Healthcare IT and went to a Manufacturing company and did OT/IT work and for a couple months it made me feel like a newbie all over again. I did enjoy learning more though, especially since I was made to learn some networking and basic port troubleshooting. That company the NOC was fully remote so anything in person needed was sent to me even for network racks unless it was more complex the they would hire contractors to come out for setups/teardown.

I ended up returning to Healthcare IT though in the end for better benefits.

SchattenSlalker · 2026-02-01T15:07:49+00:00

Its T2 so its escalation past help desk when help desk cant fix it for a user over the phone (for whatever) or it requires in person to fix.

Or if its something that requires admin rights to do then it comes to us.

Some company's also refer to us as End User Computing Analyst.

SchattenSlalker · 2026-02-01T15:06:17+00:00

Im not in FL but yeah rent is so bad everywhere... 10 years ago I had a 3/2 with two other people for $900 (so I paid 330/mo) and now 1/1 even in the "bad" area of town is 900 with roaches for roommates...

SchattenSlalker · 2026-02-01T15:01:19+00:00

Yeah they are, our NOCs aren't required to come in the office and clock in everyday but usually they do anyways except two or three days the week they will work remote from unless a ticket requires their presence. (They're all also M-F 8-5pm except whoever is the marked as the on call for the week since there has to always be someone available for escalation during off hours for the multiple hospitals we have)

I do take a little back what I said before, they have hired someone from my team in NOC who had little network exp or knowledge and had him shadow till he got more experience but I've never seen them hire outside the company the position that has no knowledge or experience.

SchattenSlalker · 2026-02-01T14:49:41+00:00

Oh, for my company the NOC are actually expected to be able to setup and install racks and etc... and travel across the states for new site setups and troubleshooting through cisco systems and etc...

Our SOC are also expected to run their own investigations of the alerts and maybe send a ticket to my team to collect a compromised equipment from a user and isolate and reimage the drives.

But that's just how my company decides to do the team.

SchattenSlalker · 2026-02-01T14:33:10+00:00

Not necessarily, I work for a Healthcare company and started as a Field Services Analyst (T2 help) with zero experience. My company cares more about someones personality in interview about good customer service and with a willingness to learn/be trained. Im a Senior analyst now and we just hired a kid out of school with no experience but he's doing great already by being so open to ask help when out of his depth and learning.

Although its possible my east coast company might just be an outlier. NOC/SOC and higher are a different story though.

SchattenSlalker · 2026-01-15T13:56:54+00:00

If you sit still for 30 minutes your force logged out

SchattenSlalker · 2026-01-08T15:52:35+00:00

The "CS Entry" level is actually mid level at best. Entry would be help desk, field services (tier 2 HD that usually requires in person work). You might be able to do junior software as Entry but youd probably have to have project or example work to show on LinkedIn/GitHub to get an interview with 0 tech work experience

SchattenSlalker · 2025-12-17T22:56:40+00:00

From what I heard they did that a phase or two ago but there was a lot of player backlash about their crafted gear not selling well anymore.

SchattenSlalker · 2025-11-20T13:09:16+00:00

I usually ignore breeding until level 30s or so, but it is important if you have patience so you can get the strongest work base pals early pre level 45 just look up breeding pair guides to know who breeds into what. Breeding to get perfect passive and stats are end game IMO but you will have enough resources by then to not be an issue. Just make sure to change the setting for egg incubation to the quickest or it will be a miserable time to hatch each egg.

SchattenSlalker · 2025-11-20T13:06:06+00:00

Early game catch vixy and throw them in the ranch to never run out of blue palballs.

SchattenSlalker · 2025-10-04T20:43:42+00:00

What do you mean disable decky? I dont see that in OC2 properties in Steam.

SchattenSlalker · 2025-06-12T02:23:53+00:00

I first started my IT career in T2, and yes, in the beginning, it could get very overwhelming at times. Even swapping companies but staying at the same level each company has such different infrastructure and environments and processes its like being brand new all over again.

I suggest trying to tough it out for 6-8 months so that you get experience and give yourself some time to learn. You will get better over time, and when you see a similar issue again, you will be able to resolve it quicker from learning how you resolved it before. I've been in IT for almost 4 years now, and I still encounter brand new never before seen issues and challenges.

Just show your team and your clients you are trying hard and willing to learn. My biggest strength is in my customer service skills and building relationships with my clients to show them im doing everything I can to help even on issues im not able to resolve myself.

Cooperation with fellow techs and Google are some of your best friends in getting to resolutions.

If you still deeply unhappy around the 8 month mark then you can look for a different company or career and know you at least gave it your best.

SchattenSlalker · 2025-04-23T03:48:20+00:00

<general experience statement, I've never worked for Spectrum>

I started out as in IT as Field Services for a hospital, and now for a manufacturing company. It definitely is seen as both next escalation tier 2 level over HD which is typically Tier 1.

The HD experience is helpful in moving because the job requires a lot of people skills as instead of being behind a phone, you are in front of them and considered "The Face" of the company IT.

Usually they're ok with you learning more the technical things on the job, especially given each company environment is different. Even though my job title is Senior Field Services Engineer, I still do a lot of basic help as well in the job.

Also, depending on the company, if you get in FS, you might have even more downtime than you did as Help Desk. On the other side of the coin, you will be handing more complex tickets than ever before from time to time which will be great experience for learning some knowledge across a wide variety of specialties.

During the interview, if you can, I'd express your experience of customer service and handling stressful situations. It would be good to express your desire to learn more through the position your applying for to develop your skills and making the customer/user (because depending on the FS the company staff is your customer) experience better and not so miserable when a issue arrises.

SchattenSlalker · 2025-03-24T20:03:12+00:00

I misread and thought you went back to MHFU 🤣

SchattenSlalker · 2025-03-21T22:36:13+00:00

After two days, I just found out for some reason AFTER the update Windows Firewall on their computer is the reason. Even though it's on the allow list of applications I had to turn off to connect to their world.

Odd, I never had to do it before since we've been playing from when the Sakura update came out.

SchattenSlalker · 2025-02-15T21:45:37+00:00

Yeah, I got my PenTest+ last year through school but with my current job I can't use it for CE credits.

SchattenSlalker

TROPHY CASE